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10 Troubleshooting
Warning
•
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair the system yourself.
If you encounter problems when using this apparatus, check the following points before
requesting service. If the problem remains unsolved, go to the Philips web site www.
philips.com/welcome. When you contact Philips, ensure that the apparatus is nearby
and the model number and serial number are available.
No power/No sound
•
Ensure that the AC power plug of the unit is connected properly.
•
Ensure that there is power at the AC outlet.
•
Ensure that the batteries are installed correctly.
•
Adjust the volume.
•
The fi le is a non-audio one. Select an audio fi le.
No response from the unit
•
Disconnect and reconnect the AC power plug, then turn on the unit again.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted with the print side facing inward.
•
Wait until the moisture condensation at the lens has cleared.
•
Replace or clean the disc.
•
Use a fi nalized CD or correct format disc.
Poor radio reception
•
Increase the distance between the unit and your TV or VCR.
•
Fully extend and adjust the FM antenna.
Cannot display some fi les in USB device
•
The number of folders or fi les in the USB device has exceeded a certain limit.
This phenomenon is not a malfunction.
•
The formats of these fi les are not supported.
USB device not supported
•
The USB device is incompatible with the unit. Try another one.