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8 Troubleshooting
Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page
(www.philips.com/support). When you contact
Philips, make sure that the device is nearby
and the model number and serial number are
available.
No power
•
Make sure that the AC power plug of the
unit is connected properly.
•
Make sure that there is power at the AC
outlet.
•
To save power, the system switches off
automatically 15 minutes after track
play reaches the end and no control is
operated.
No sound or poor sound
•
Adjust the volume.
•
Disconnect the headphones.
No response from the unit
•
Disconnect and reconnect the AC power
plug, then turn on the unit again.
•
As a power-saving feature, the system
switches off automatically 15 minutes after
track play reaches the end and no control
is operated.
Remote control does not work
•
Before you press any button, first select the
correct source with the remote control
instead of the main unit.
•
Reduce the distance between the remote
control and the system.
•
Insert the battery with its polarities (+/–
signs) aligned as indicated.
•
Replace the battery.
•
Aim the remote control directly at the
sensor on the front of the system.
No disc detected
•
Insert a disc.
•
Check if the disc is inserted upside down.
•
Wait until the moisture condensation at
the lens has cleared.
•
Replace or clean the disc.
•
Use a finalized CD or correct format disc.
Cannot display some files in USB device
•
The number of folders or files in the USB
device has exceeded a certain limit. This
phenomenon is not a malfunction.
•
The formats of these files are not
supported.
USB device not supported
•
The USB device is incompatible with the
unit. Try another one.
Poor radio reception
•
Increase the distance between the unit and
your TV or VCR.
•
Fully extend the FM antenna.
Timer does not work
•
Set the clock correctly.
•
Switch on the timer.
Clock/timer setting erased
•
Power has been interrupted or the power
cord has been disconnected.
•
Reset the clock/timer.
About Bluetooth device
The audio quality is poor after connection
with a Bluetooth-enabled device.
•
The Bluetooth reception is poor. Move
the device closer to the micro system or
remove any obstacle between the device
and the system.
EN
18