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How to fix 'initial position error'

Major causes

• Power off during focusing

• Focusing gear wear

If something is detected by front TOF sensor, Iris Camera start to focusing and keeping

for a while. But Iris focusing motor do not have initial position detect sensor like PTZ

CCTV. If focusing action is finished normally, then motor go back to initial position.

Powering off during focusing causes this problem

1. Turn off Quattro

2. open front dome cover

3. Make sure current position of focus gear > check right position as fig. 1

4. If not, by using hands, align front part and moving part as fig. 2

5. Check right gear (zoom gear) position, if not correct, align as fig. 3

6. Make sure all gear position are right as fig.1

• If you feel gear slip, Iris Camera assy. needs to be replaced, ask RMA.

• Prior to power off, hide front TOF sensor with any opaque things. (fingers OK)

Fig.1

Good aligned gear position

Fig.2

Align left side of front

motor box and toe of rear

gear with 1~2 gab

Fig.3

Align indicating circle of

front gear and indicating

line of motor box