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Additional Information
Troubleshooting
Symptom
Cause
The display automatically
You did not perform any
returns to the ordinary display.
operation within about 30
seconds.
The repeat play range
Depending on the repeat play
changes unexpectedly.
range, the selected range may
change when selecting
another folder or track, or
when fast forwarding/
reversing.
A subfolder is not played back. Subfolders cannot be played
when Folder (folder repeat) is
selected.
NO XXXX appears when a
No text information embedded Switch the display or play
display is changed (e.g., NO
TITLE).
The display is illuminated when
Demo mode is on.
the unit is turned off.
The unit is malfunctioning.
You are using a device, such
There is interference.
as a cell phone, that transmits
electromagnetic waves near
the unit.
Error messages
When you contact your dealer or your nearest Pioneer Service Center, be sure to note
the error message.
Built-in CD Player
Message
Cause
ERROR-11, 12, 17, 30
Dirty disc
Scratched disc
ERROR-10, 11, 12, 15,
Electrical or mechanical
17, 30, A0
ERROR-15
The inserted disc is blank
ERROR-22, 23
Unsupported CD format
Format read
There is sometimes a delay
between the start of playback and
when you start to hear any sound
Action (See)
Perform operation again.
Select the repeat play range
again.
Select another repeat play
range.
another track/file.
Press
/DISP/SCRL to
cancel demo mode.
Move electrical devices that
may be causing the
interference away from the unit.
Action
Clean disc.
Replace disc.
Turn the ignition switch OFF and
back ON, or switch to a different
source, then back to the CD
player.
Replace disc.
Replace disc.
Wait until the message disappears
and you hear sound.
Message
Cause
NO AUDIO
The inserted disc does not
contain any playable files
SKIPPED
The inserted disc contains DRM
protected WMA files
PROTECT
All the files on the inserted disc
are embedded with DRM
External storage device (USB, SD)
Message
Cause
NO DEVICE
When plug and play is off, no
USB storage device is connected.
Format read
There is sometimes a delay
between the start of playback and
when you start to hear any sound
NO AUDIO
No songs
The connected USB storage
device has security enabled
SKIPPED
The external storage device in
use contains WMA files
embedded with Windows
Media™ DRM 9/10
PROTECT
All the files in the external storage
device are embedded with
Windows Media DRM 9/10
N/A USB
The USB storage device
connected to is not supported by
this unit.
Not compatible USB device
CHECK USB
The USB connector or USB cable
has short-circuited.
The connected USB storage
device consumes more than 500
mA (maximum allowable current).
20
Action
Replace disc.
Replace disc.
Replace disc.
Action
• Turn the plug and play on.
• Connect a compatible USB
storage device.
Wait until the message disappears
and you hear sound.
Transfer the audio files to the
external storage device and
connect.
Follow the USB storage device
instructions to disable the security.
Play an audio file not embedded
with Windows Media DRM 9/10.
Transfer audio files not embedded
with Windows Media DRM 9/10 to
the external storage device and
connect.
Connect a USB Mass Storage
Class compliant device.
Disconnect your device and
replace it with a compatible USB
storage device.
Check that the USB connector or
USB cable is not caught in
something or damaged.
Disconnect the USB storage
device and do not use it. Turn the
ignition switch to OFF, then to
ACC or ON and then connect only
compliant USB storage devices.