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Troubleshooting

Problem
Fixture completely inoperative:
No "Power" indicator
Good "Power" indicator,
No DMX "Sync" indicator
Good "Power" indicator,
Good DMX "Sync" indicator
Blinking DMX "Sync" indicator
Erratic DMX "Sync" indicator
Effect motors operate normally,
but no light output
LED Emitters operate normally,
but no effect motion or animation
Fixture partially illuminates the normal
display area
Fixture buzz or excessive noise
Weak or uneven output pattern
No pattern motion, or directional motion.
Fixture is excessively hot
Probable Cause
No AC line voltage to power supply
Power supply input cord unseated at supply
Power supply output cord unseated at fixture
Power supply or cable defective
No DMX data applied
Bad DMX cable or connection
DMX address settings incorrect (DMX Mode)
DMX control settings at minimum (DMX Mode)
Manual control settings at minimum (Manual Mode)
DMX address out of normal range
Bad DMX cable or connection
No DMX data applied (1 or 2 Channel mode)
DMX address settings incorrect
Manual control settings at minimum (Manual Mode)
Defective LED emitters or LED drivers
Motor speed settings at minimum (1-2 Ch. / Manual Mode)
Motor direction switches set at mid-position
Defective effect motor or motor driver
Fixture output blocked or occluded
Manual intensity setting at minimum (Manual Mode)
DMX data for inactive area at minimum (4 Ch. Mode)
Defective LED emitters or LED drivers
Some hum and quiet buzzing sound is normal
Foreign object lodged in fan
Worn or defective effect motor or fan
Effect motor operating at maximum speed
Fixture focus set incorrectly
Fixture optics dirty or damaged
LED emitter or lens damaged
One or both motor speeds set at minimum
Fixture effect wheel loose or jammed
Defective effect drive motor
High ambient temperature at fixture location
Ventilation slots blocked or obstructed by dust
Cooling fan Inoperative