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30106320GB.fm Page 9 Tuesday, December 1, 2009 10:47 AM

TROUBLESHOOTING GUIDE

Your washing machine is equipped with various automatic safety functions. These enable faults to be

detected in good time and the safety system can react appropriately. These faults are frequently so minor

that they can be removed within a few minutes.

Problem

Appliance does not start, no

indicator lamps are on

Appliance does not start

although "Start (Pause)" has

been pressed

Appliance stops during the

programme, and the "Start

(Pause)" light blinks

Detergent dispenser

contains residues from

detergent and/or additives

Appliance vibrates during

spin cycle

Final spin results are poor

The washing machine is at a

standstill for several minutes

in the middle of a running

programme; the wash

programme seems not to

proceed

Detergent residues on

laundry after wash

Programme time initially

displayed is lengthened /

shortened by a period of time

Black process 45.0° 130.0 LPI

Causes, Solutions, Tips

• Plug is not properly inserted in socket.

• Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).

• the "On/Off" button has not been pressed (if available on your model).

• Door is not properly closed (see also "Child Safety").

• The "Child lock/Lock buttons" feature has been activated

your model). To unlock the buttons, push the two buttons marked with the key

symbol simultaneously and hold them at least for 3 seconds. The key symbol on the

display disappears and the programme can be started.

• "Rinse hold" position of the "Variable spin" button is activated, and the "Rinse hold"

symbol

lights up in the programme sequence indicator. Press the "Start

(Pause)" button to start the drain programme.

• Programme has been changed - reselect desired programme and press "Start (Pause)".

• Programme has been interrupted and eventually door has been opened - close

door and restart programme by pressing "Start (Pause)".

• The appliance's safety system has been activated (see "Description of red

indications" in your programme chart).

• Water tap is not opened or water inlet hose is kinked or blocked ("Water tap

closed" indication lights up).

• Separator in main wash chamber is not correctly installed or not adapted to use of

powder and liquid detergent (see "Detergents And Additives").

• Water entering is not enough; the mesh filters of the water supply could be blocked

(see "Care And Maintenance").

• Transport bolts have not been removed; before using the washing machine, it

is imperative that the transport bolts are removed.

• Appliance is not level / not standing firmly on all four feet (see separate "Installation Guide").

The appliance has an imbalance detection and correction system. If individual heavy items

are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even

interrupt the spin completely in order to protect the washing machine.

• Heavy item(s) prevented spinning; add smaller articles of laundry and repeat spin cycle.

• Excessive foam formation prevented spinning; select and start "Rinse & Spin"

programme. Avoid excessive detergent dosing (see "Detergents And Additives").

• "Variable spin" button has been set to a low spin speed.

Normal function of the washing machine used for optimizing the rinse phase. One

reason for such a pause can be that you might have used too much detergent; the

washing machine automatically interrupts the programme to have the foam reduced.

This standstill may be repeated several times until the foam reduction is sufficient to

continue the wash cycle. If the foam persists, the red "Service" indicator will light up

and the display shows "F18" or "Fod" - refer to the instructions concerning the

"Service" indication on the next pages in this case.

Whitish residues on dark fabrics are caused by insoluble compounds used in

phosphate-free powder detergents.

- avoid overdosing of detergent

- use liquid detergent

- select "Intensive Rinse" option if possible

- brush out the fabric

Normal function of the washing machine to adapt to factors that can have an effect on the

wash programme time, e.g.: Excess of foam formation, load imbalance due to heavy

items of laundry, prolonged heating time resulting from low inlet water temperature.

Due to such influences, the programme time is recalculated and updated if

necessary. On the display, an animation appears during such update periods.

GB 9

(if available on