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TROUBLESHOOTING GUIDE

Your washing machine is equipped with various automatic safety functions. These enable faults to be

detected in good time and the safety system can react appropriately. These faults are frequently so minor

that they can be removed within a few minutes.

Problem

Appliance does not start,

no indicator lamps are on

Appliance does not start

although "Start(Pause)"

has been pressed

Appliance stops during the

programme, and the

"Start(Pause)" light blinks

Detergent dispenser

contains residues from

detergent and/or additives

Appliance vibrates during

spin cycle

Final spin results are poor

The washing machine is

at a standstill for several

minutes in the middle of a

running programme; the

wash programme seems

not to proceed

Detergent residues on

laundry after wash

Programme duration is

considerably longer or

shorter as indicated in the

"programme chart" or on

the display (if available)

• Plug is not properly inserted in socket.

• Socket or fuse does not function correctly (use a table lamp or similar

appliance to test it).

• The "On/Off" button has not been pressed (if available on your model).

• Door is not properly closed.

• The "Child lock/Lock buttons" feature has been activated

your model). To unlock the buttons, push the two buttons marked with the

key symbol simultaneously and hold them at least for 3 seconds. The key

symbol on the display disappears and the programme can be started.

• "Rinse hold" is activated and the "Rinse hold" symbol

programme sequence indicator. Press the "Start(Pause)" button to start the

drain programme.

• Programme has been changed - reselect desired programme and press

"Start/Pause".

• Programme has been interrupted and eventually door has been opened - close

door and restart programme by pressing "Start(Pause)".

• The appliance's safety system has been activated (see "Description of failure

• The appliance's safety system has been activated (see "Descr

indications" in your programme chart).

• Water tap is not opened or water inlet hose is kinked or blocked ("Water tap

closed" indication lights up).

• Water entering is not enough; the mesh filters of the water supply could be

blocked (see "Care And Maintenance").

• Transport bolts have not been removed;

• Transport bolts have not been removed; before using the machine, it is

• Transport bolts have not been removed;

imperative that the transport bolts are removed.

• Appliance is not level / not standing firmly on all four feet (see separate

"Installation Guide").

The appliance has an umbalance detection and correction system. If individual

heavy items are loaded (e.g. bathrobes), this system may reduce the spin speed

automatically or even interrupt the spin completely in order to protect the

washing machine.

• Heavy item(s) prevented spinning; add smaller articles of laundry and repeat

spin cycle.

• Excessive foam formation prevented spinning; select and start "Rinse & Spin

• Excessive foam formation prevented spinning; select and start "Rinse & Spin"

• Excessive foam formation prevented spinning; select and start "Rinse & Spin

programme. Avoid excessive detergent dosing (see "Detergents And Additives").

• "Spin" button has been set to a low spin speed.

Normal function of the washing machine used for optimizing the rinse phase.

One reason for such a pause can be that you might have used too much detergent;

the washing machine automatically interrupts the programme to have the foam

reduced. This standstill may be repeated several times until the foam reduction

is sufficient to continue the wash cycle. If the foam persists, the red "Service"

indicator will light up and the display shows "F18" or "Fod" - refer to the

instructions concerning the "Service" indication on the next pages in this case.

Whitish residues on dark fabrics are caused by insoluble compounds used in

phosphate-free powder detergents:

- avoid overdosing of detergent; use liquid detergent; select "Intensive Rinse"

option if possible; brush out the fabric

Normal function of the washing machine to adapt to factors that can have an

effect on the programme duration, like excessive foam formation, load unbalance

due to heavy laundry items, prolonged heating time resulting from low inlet

water temperature etc.. Moreover, the sensing system of the washing machine

adapts the programme duration to the size of the wash load.

Depending on these factors, the duration is recalculated during the programme

and updated if necessary; during such periods, an animation appears on

the display (if available). For small loads, the programme time indicated in

the "programme chart" may be reduced by up to 50%.

GB 8

Causes - Solutions - Tips

Start(Pause)".

Start(Pause)

(if available on

lights up in the