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TROUBLESHOOTING GUIDE/

AFTER-SALES SERVICE

If a fault occurs, before contacting our After-

Sales Service, perform the following checks to

try to remedy the problem:

Drying takes too long / laundry is not dry

enough:

• Correct programme selected?

• Laundry too wet (Washing machine spin speed less

than 1000 rpm? When the spin speed is less than

1000 rpm a water container fault may occur during

the drying cycle).

• Lint filter clogged (filter indicator lamp on?)

• Heat exchanger clogged? (refer to the sections

"CLEANING THE LINT FILTER/CLEANING THE

HEAT EXCHANGER").

• Is the ambient temperature too high?

• END indicator lamps on? The drying cycle is

complete and the laundry can be taken out.

• 'Gentle' option selected? The 'Gentle' option should

only be selected with small loads.

• Mixed laundry load (for example cotton and

synthetics).

The dryer does not operate:

(after a power failure and/or interruption to the

mains supply, always press the "Start (Pause)"

button).

• Plug connector properly inserted into the mains

electricity socket?

• Power failure?

• Fuse blown?

• Door properly closed?

• Drying programme selected?

• Start delay option selected?

• "Start (Pause)" button activated?

• Indicator lamps are lighting up?

Lint filter, water container or heat exchanger

indicator lamp on:

• Lint filter clean?

• Water container empty?

• Water container correctly positioned?

• Heat exchanger clean and correctly positioned?

Water droplets underneath the dryer:

• Heat exchanger correctly positioned?

• All lint on the heat exchanger seal removed?

• All lint on the door seal removed?

• Water container positioned correctly?

• Dryer levelled?

After-Sales Service

If, after carrying out the above checks, the

malfunction persists or reoccurs, turn the

dryer off and call the After-Sales Service

(refer to warranty).

Please specify:

• The nature of the fault.

• The dryer type and model.

• The service code (the number after the word Service

on the adhesive rating plate) on the lower side of the

door opening.

• Your full address and phone number.