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...you want to check the dryer yourself first: (If your machine is not functioning correctly, please check the

following points before calling the customer service – also refer to relevant chapter in the Instructions for use)

Drying takes too long /

Laundry is not dry

enough

The dryer does not

operate (after a power

failure, always press

the "Start (Pause)"

button)

Filter, water container

indicator lamp on

Water droplets

underneath the dryer

...you want to care of and clean your dryer:

Clean the filter at the

end of every cycle

Empty the water

container at the end of

every drying cycle

Clean the heat

exchanger at least

once a month

HOW TO PROCEED IF...

 Has the correct drying programme been selected?

 Has the cycle been interrupted (door opening, full water container)?

 Was the inserted laundry too wet (washing machine spin speed less

than 1000 rpm)?

 Is the lint filter dirty (filter indicator light on)?

 Is the heat exchanger dirty (for more information, refer to the

Instructions for use)?

 Is the room temperature too high?

 Is the "End" and "Anticrease" indicator lamp lighting up?

The drying cycle is complete and the laundry can be taken out.

 If the drying result does not meet your expectation, select a more dry

programme or use the dryness adjustment option (if available) to

optimize the drying result.



Is thin and thick load mixed? Are different types of materials mixed?

Sort the laundry after thickness and material and dry again.

 Is the plug properly inserted into the mains electricity socket?

 Is there a power failure?

 Has the fuse blown?

 Is the door properly closed?

 Has a drying programme been selected?

 Has the "Start (Pause)" button been pressed?

 Has the start delay option been selected?



Is the dryer overloaded?  Please remove a part of the load.

 Is the lint filter clean?

 Is the water container empty?

 Has the water container been inserted correctly?



Is the heat exchanger clean and inserted correctly?

 Has the heat exchanger been inserted correctly?

 Have all lint on the heat exchanger seal and the door seal been

wiped away?

 Has the water container been inserted correctly?

 If the direct drain connection is used, is it tight?



Is the dryer leveled?

 Brush lint using a soft brush or your fingertips.

 Close the filter.



Push the filter back into place.

 Pull the handle to remove the water container.

 Empty the water container.



Replace the water container when empty by pushing it completely

back into place.

 Clean the heat exchanger under running water.

 Remove all fluffs from the seals.



Clean the heat exchanger housing (for further information see

chapter "Cleaning the heat exchanger" in the Instructions for use).