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Troubleshooting
First try the solutions suggested here, or visit our website at www.whirlpool.com/product_help –
If you experience
Dryer Operation
Dryer will not run
Dryer will not heat
Unusual Noise
Thumping noise
Rattling or vibrating noise A small object caught between
Clicking noise
Dryer Results
Clothes are not drying
satisfactorily, clothes are
balling or tangling, or
drying times are
too long
12
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Possible Causes
Door not closed completely.
START/PAUSE not touched firmly
or held long enough.
Household fuse is blown, circuit
breaker has tripped, or dryer is
not plugged in.
Incorrect power supply.
Wrong type of fuse.
Household fuse is blown or circuit
breaker has tripped.
Incorrect power supply.
The gas supply line valve is not open. For gas dryers, make sure that the valve on the gas supply line
Dryer hasn't been used in a while.
the edges of dryer drum.
Dryer isn't properly leveled.
Clothing is balled up in dryer.
Gas valve operating.
Lint screen is clogged with lint.
The exhaust vent or outside exhaust
hood is clogged with lint, restricting
air movement.
The exhaust vent is not the
correct length.
The exhaust vent diameter is not
the correct size.
The dryer is not level.
The No Heat temperature setting
has been selected.
The load is too large and heavy
to dry quickly.
Make sure the dryer door is closed completely.
Touch and hold START/PAUSE for 2-5 seconds.
There may be two household fuses or circuit breakers for the
dryer. Check that both fuses are intact and tight, or that both
circuit breakers have not tripped. Replace the fuses or reset
the circuit breaker. If the problem continues, call an electrician.
Electric dryers require a 240-volt or a 208-volt power supply.
Check with a qualified electrician.
Use a time-delay fuse.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace
the fuses or reset the circuit breaker. If the problem continues,
call an electrician.
Electric dryers require a 240-volt or a 208-volt power supply.
Check with a qualified electrician.
is open.
This is normal. The thumping sound should diminish after a few
minutes of use.
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
The dryer may vibrate if not properly installed. See the Installation
Instructions. All four dryer feet should be in firm contact with
the floor.
When balled up, the load will bounce, causing the dryer
to vibrate. Separate the load items and restart the dryer.
On gas dryers, you may hear the gas valve clicking as it opens
and closes. This is normal.
Clean lint screen before each load.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or flexible metal vent. See the Installation
Instructions.
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the Installation
Instructions.
Use 4" (102 mm) diameter vent material.
Clothes not contacting the moisture sensors during automatic
cycles. See "Level Dryer" in the Installation Instructions.
Select the correct temperature for the types of garments being
dried. See the "Cycle Guide" chart.
Separate the load to tumble freely.
Solution