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The printer prints the wrong data or incorrect characters
Make sure that your computer is connected to the printer with the right cable and is
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connected properly. Test whether the cable is defective by swapping the cable with
one known to work.
Make sure that you selected the correct printer driver.
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Test whether the software application is malfunctioning by printing a job from
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another application.
Make sure that the parallel port setting is set to one of these supported modes:
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Compatible, Nibble, Byte, or ECP.
If there is still a problem, reboot your computer and the printer, then re-submit the
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job.
Cannot select the optional Tray 2 in the driver
Configure the printer driver to recognize the optional tray.
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From the PCL 6 printer driver's properties, select the Paper tab and place a check
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in the Paper tray 2 installed check box.
From the PostScript printer driver's properties, select the Device Options tab,
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select Change settings for Paper Tray 2, and change the setting from
Not installed to Installed.
Reference Guide
Troubleshooting Printing Problems
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