Printer Warranty
Xerox warrants that the Phaser 6200 Color Laser Printer will be free from defects in materials and
workmanship for a period of one (1) year from the date of shipment or 300,000 prints, whichever comes
first. If the product proves defective during the warranty period, Xerox, at its option, will:
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repair the product by means of telephone support or on-site service at no charge for parts or labor,
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replace the product with a comparable product,
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replace the product with a remanufactured unit, or
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refund the amount paid for the product, less a reasonable allowance for usage, upon its return.
Under this product warranty, the Customer must notify Xerox or its authorized service representative of
the defect before the expiration of the warranty period. To obtain service under this warranty, the
Customer must first contact Xerox Telephone Support personnel or that of its authorized service
representative. Telephone Support personnel will work to resolve issues professionally and quickly,
however the Customer must reasonably assist Xerox or its authorized representative.
If telephone support is unsuccessful, Xerox or its authorized service representative will provide
warranty repair at Customer's site without charge as provided below.
Service is available within the customary on-site service area in the United States, Canada, and the
European Economic Area for products purchased in the United States, Canada, and the EEA.
Outside the US, Canada, & EEA, service is available within the customary on-site service area in the
country of purchase
Xerox reserves the right to charge for on-site service in exceptional cases.
A description of the customary on-site service area may be obtained from the local Xerox Customer
Support Center or authorized Xerox distributor. On-site service is at Xerox or its authorized service
representative's sole discretion and is considered an option of last resort.
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If the Customer's product contains features that enable Xerox or its authorized service
representative to diagnose and repair problems with the product remotely, Xerox may request that
the Customer allow such remote access to the product.
In the maintenance of the product, Xerox may use new or equivalent to new parts or assemblies for
equal or improved quality. All defective parts and assemblies become the property of Xerox. Xerox, at
its option, may request the return of these parts.
Copyright © 2002 Xerox Corporation. All Rights Reserved.
Phaser® 6200 Color Laser Printer
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