Problem
Dark Lines/Smudges or Streaks-
All Colors
Black and/or colored areas appear on the page in
all colors and/or in non-print areas.
Repeating Defects
Marks or voids recur uniformly in only one color.
Marks of any color or voids recur uniformly in all colors
and/or in non-printed areas.
Note:
Print the
Repeating Defects
Page
for guides to identify defect.
Color Misregistration
Color has shifted outside of the designated area
or has been superimposed over another color
area.
8 mm
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
P 6200 P 6200
Test Pattern A 600 x 600
Test Pattern A 600 x 600
Abc Defg Hijk
Abc Defg Hijk Lmnop
Qrstuvw XYZ
123456789
Abc Defg Hijk Lmnop
Qrstuvw XYZ 123456789
P 6200
P 6200
P 6200
P 6200
P 6200
P 6200
P 6200
261 mm
Page 1 of 3
PHASER
6200 COLOR PRINTER
®
Solution
1.
From the printer's front panel
Print
Quality?, then select
press OK.
2.
Ensure the paper you are using is the correct type for the
printer and is properly loaded.
3.
Ensure the paper loaded in the tray matches the paper
type selected on the printer's front panel and in the
printer driver.
4.
From the printer's front panel
Print
Quality?, then select
OK. Three cleaning pages will run through the printer.
5.
If the problem continues, replace the Imaging Unit.
1.
Replace the Imaging Unit if defects occur
every:
23.3 mm (.91 in.)
28.5 mm (1.12 in.)
62.0 mm (2.44 in.)
131.8 mm (5.19 in.)
2.
Replace the Transfer Roller if defects occur every:
63.6 mm (2.5 in.)
3.
If the defect occurs every:
82.25 mm (3.24 in.)
a.
From the printer's front panel
Improve Print
and press OK.
Smears
b.
If the problem continues, replace the Fuser.
1.
Ensure the printer is on a solid, level, flat surface.
2.
If the horizontal registration is off:
a.
From the front panel
Quality?, and press OK.
b.
Select
Color Registration Menu
c.
Follow the instructions on the
just printed.
3.
If the vertical registration is off:
a.
Turn the printer off and then back on to correct.
Diagnose Print Quality
Support Menu
Print Paper Tips Page
Support Menu
Remove Print Smears
Support Menu
Quality?, then select
Remove Print
Support
Menu, select
and Press OK.
Color Registration Page
select
Improve
and
select
Improve
and press
select
Improve Print
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