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Release Notes for 3Com Asterisk Appliance Release 1.4.0.14.3

You can also copy the Polycom custom configuration (if it exists) and image files from the 3Com

Asterisk Appliance and configure a boot server on your PC. The files are available at:

/var/lib/asterisk/phoneprov/polycom.xml

/var/lib/asterisk/sounds/phoneprov_configs/custom.cfg

You can then configure the Polycom telephone to use the boot server to acquire the correct

image files rather than use the 3Com Asterisk Appliance. For more information about configuring

Polycom telephones, see the telephone guide that comes with your telephone or the Polycom

web site.

Backing up and Restoring the 3Com Asterisk Appliance

Perform backup and restore procedures during non-business hours to ensure that you do not

affect the availability of the 3Com Asterisk Appliance and to avoid additional load on the system.

3Com recommends that you follow these guidelines during backup and restore procedures:

Ideally, restrict or limit active calls on the 3Com Asterisk Appliance, such as incoming or

outgoing calls, internal calls, or voice mail activity.

Do not interrupt the power supply to the 3Com Asterisk Appliance.

Do not make configuration changes by using the 3Com AsteriskGUI or by directly modifying

configuration files on the 3Com Asterisk Appliance.

Do not change the hardware configuration or attach new devices (such as telephones).

Do not execute commands on the 3Com Asterisk command line interface (CLI) or uClinux

shell.

Guideline: To ensure that changes are propagated properly to the extensions.conf file when

you edit existing incoming calling rules to use the Bandwidth service provider, follow these

steps.

Note: Do not edit existing incoming calling rules.

Access the 3Com AsteriskGUI.

Create a Bandwidth service provider. Click the Service Providers tab, click Add Service

Provider, and then select Bandwidth (SIP). Save your changes.

In the List of Service Providers page, click the Options drop-down menu next to the

Bandwidth service provider entry and then click Advanced. Note the trunk name, for

example, trunk_3, which lets you determine the incoming calling rule context (such as

DID_trunk_3) for the following steps.

Click the Incoming Calls tab. From the Incoming Call Rules page, create a new unmatched

incoming calling rule for Bandwidth, which routes all calls to the auto attendant voice menu at

extension 5500.

From the Incoming Call Rule page, create a new matched calling rule for Bandwidth. Specify

a DID (for example, 5551231010) and route that call to the corresponding extension (for

example, 1010). You will modify the calling rule in the following steps.

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