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Page 31

Duplex scanning

The Remote Scan application and TWAIN plug-in provide an option to select double-sided

or single-sided to retrieve a scan. This option does not have any effect. The Mailbox/Job

Template used for the scan job specifies whether the scan is double-sided or singled-sided.

Default Mailboxes/Job Templates

The following default Mailboxes/Job scan templates are predefined on the copier:

(ColorCal)

(color)

(bw)

(grayscale)

COLOR0GUEST

BW0GUEST,

GRAYSCALE0GUEST

The first four templates (in parentheses) cannot be modified. The last three templates

(uppercase letters) can be modified.

Mailbox/Job Template display order

The default templates are always listed before any user-defined templates. User-defined

templates are listed in ASCII order. If you add a new user-defined template, any templates

listed after it are renumbered.

Scan to FTP not supported for all FTP servers

Scan to FTP is not supported for all FTP servers. If an FTP server does not reply to a NLST

command with a 4xx or 5xx response, scan to FTP from the Fiery Color Server does not work

correctly. The WS_FTP server is known to have this issue.

FTP passwords not saved on export

When you export mailbox settings in the Mailbox Utility, Scan to FTP passwords are not

saved. After importing the mailbox settings back to the server, you must input FTP passwords

with Mailbox Utility again. We recommend that you perform validation after entering FTP

passwords.

Check Scanner message

If a message appears in Command WorkStation that says to "check scanner power and cable,"

check the link light on the crossover cable connecting the Fiery Color Server to the copier. If

it is not lit (green), try replacing the cable.