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Servicing Your Copier
ln the USA and Canada
Should you be unable to resolve a problem after using the Problem
Solving section of this manual, place a callto the Xerox Customer
Support Center at:
1 - 8 O O - T E A M - X R X
( 1 - 8 0 0 - 8 3 2 - 6 9 7 9 )
The Customer Support Representative can solve many problems over the
phone. Please have the following information available before calling:
The copier model number: XC
(on the control panel)
The serial number
(Located on the back cover of the copier, above the power
receptacle.)
The purchase date from your purchase receipt (required for
warranty service).
A descriotion of the oroblem.
Status Code (if any) or indicators displayed on the control panel.
Ordering Supplies
To order supplies for your copier, call or visit your local retailer. lf your
store does not stock these items, you may call:
Xerox SupplyNet toll free at:
1 -800 -822-2200
Toner Cartridge - 6R737
Drum Cartridoe -13R83
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