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Servicing Your Copier

ln the USA and Canada

Should you be unable to resolve a problem after using the Problem

Solving section of this manual, place a callto the Xerox Customer

Support Center at:

1 - 8 O O - T E A M - X R X

( 1 - 8 0 0 - 8 3 2 - 6 9 7 9 )

The Customer Support Representative can solve many problems over the

phone. Please have the following information available before calling:

The copier model number: XC

(on the control panel)

The serial number

(Located on the back cover of the copier, above the power

receptacle.)

The purchase date from your purchase receipt (required for

warranty service).

A descriotion of the oroblem.

Status Code (if any) or indicators displayed on the control panel.

Ordering Supplies

To order supplies for your copier, call or visit your local retailer. lf your

store does not stock these items, you may call:

Xerox SupplyNet toll free at:

1 -800 -822-2200

Toner Cartridge - 6R737

Drum Cartridoe -13R83