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Xerox Guarantee

Xerox Retail Total Satisfaction Guarantee

ln the USA and Canada

At Xerox we are committed to the highest quality in the design

manufacture and service of all we sell. We measure our success by one

standard: Total Customer Satisfaction.

Taking this commitment one step further, we now offer this exclusive

Xerox Total Satisfaction Guarantee:

lf you are not satisfied with your Xerox equipment, at your request, Xerox

wrll replace it without charge to you with an identical model or a machine

with comparable features and capabilities.

The term of the Xerox Total Satisfaction Guarantee is three years from

purchase date.

This Xerox Total Satisfaction Guarantee applies to Xerox equipment

acquired by you from an Authorized Xerox Retailer and continuously

maintained by Xerox or its authorized representatives under our

manufacturers warranty. This guarantee applies to all equipment acquired

on or after September 5, 1990 and is not applicable to equipment

damaged or destroyed due to reasons beyond the control or responsibility

of Xerox.

We make this extraordinary offer to clearly demonstrate that at Xerox our

measure of quality is our customers' satisfaction.

Refer to the product warranty discussed earlier in this manual for

additional details or call the following number:

1 . 8 O O - T E A M - X R X

( 1 - 8 0 0 - 8 3 2 - 6 9 7 9 )