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Troubleshooting
General Print-Quality Problems and Solutions
Use the following table to find solutions to print-quality problems.
Problem
Smears, smudges, and streaks:
Dark or light marks appear on your output.
Repeating spots or lines:
Spot or lines appear at regular intervals on the prints.
Colors look wrong:
Colors do not look accurate or look drastically wrong.
Colors are too light or too dark:
The print or color density is too light, missing, or the
background is foggy.
Toner is missing or easy to rub off:
Toner appears to be missing from the print or is easy
to rub off.
44
Xerox
®
Adaptive CMYK+ Kit for the Xerox
Accessory Reference Guide
Solution
Run the Fuser Clean routine.
To remove toner that has accumulated on the fuser,
run a print job that consists of several blank pages.
If the problem persists, to help determine which
component is causing the image-quality problem,
print the test pages.
• If the defect occurs in one color only, replace the
corresponding drum cartridge.
• If the defect occurs in all colors and is visible on
all the test pages, replace the fuser.
Acquire the measuring tool from the Nationalization
Kit. Check the frequency of the defect interval.
• If the defect occurs every 44 mm on the prints, do
not replace the drum. This interval is caused by a
damaged or defective developer housing.
• If spots or bands occur every 147 mm on the
prints, a drum is damaged or light shocked.
Replace or swap the appropriate drum cartridge.
Refer to the Xerox
1 Ensure that you have installed the correct toner
dispenser assembly and developer drawer.
2 Perform the Calibrate Color procedure.
1 Verify that the paper that you are using is the
correct type for the press and that the paper is
loaded properly.
2 Verify that the paper loaded in the tray matches
the paper type selected at the control panel and
in the print driver.
3 To maximize the printed image quality, adjust the
2nd Transfer setting. For details, refer to Job Flow
in the Xerox
®
Versant
4 Your application or incorrect settings in the print
driver can cause the print-quality problems.
1 Verify that the paper that you are using is the
correct type for the press and that the paper is
loaded properly.
2 Calibrate the paper type.
3 Raise or lower the fuser temperature setting.
4 At the control panel, select a heavier paper.
5 Change the paper type to Embossed.
Note:
This solution is most effective
®
Versant
®
180 Press
®
Versant
®
180 User Guide.
®
180 Press User Guide