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DocuSP Remote Services Software (DT 61XX, DP 1XX, and DT

1xx HLC)

XEROX DOCUMENT SERVICES PLATFORM SERIES

GETTING STARTED

GetTIFF

The GetTIFF command allows the DocuSP color printers to

access the GetTIFF and GetForm capability provided to the

DocuSP black and white printers.

GetTIFF is a macro that, when inserted into a PostScript file,

retrieves a TIFF file from the server or a remote location.

GetTIFF provides the custom PostScript operators GetForm and

GetTIFF to document creators using DocuSP-based printers.

DocuSP provides a host of remote services that will speed support

and solutions to the customer. There are several key components

to this service suite. This suite delivers benchmark service and

support for the fleet of DocuSP products.

The key components of this suite are:

•

Problem Reporting: Enables the DocuSP Controller

to send Xerox customer authorized data to Xerox

Service and Support teams.

i. Outload capture and upload

ii. Job capture and upload

Service Requests: Enables the Xerox Service and

Support teams to proactively push automated actions

that the DocuSP Controller would perform upon

customer approval to optimally support Xerox

customers.

i. Execute file scripts

ii. Software download

Support Access: Customers can interact with Xerox

Service and Support teams via this service by

collaborating in real-time by allowing the participants

to share each others' desktops by enabling either an

observe or control view of the system.

Billing: Automated Meter Read (AMR): Xerox

accounts with this service enabled will be able to fulfill

the billing data submission for the devices via Remote

Services in a consistent and timely order.

Software Updates: The DocuSP Controller will be

able to download software provided by Xerox Service

and Support teams based on the customer's profile

(e.g. product configuration, service contract, etc.).

DOCUSP 4.1