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• If you have traveled to another country and you have not changed your smart-

dialing options, dial the full phone number, including the country code and area

code, for your contact.

• If you are not receiving calls, verify that call blocking and call forwarding are

turned off.

• If your SIM card supports more than one phone number, but you have only one

phone number, verify that the phone number is set as your active phone number.