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• If you are using the Push Button Setup method for Wi-Fi, verify that the network

access point is enabled with Wi-Fi Protected Setup™, and that it has been set to

send its profile. Verify that another device is not also attempting to connect at

the same time, and that not more than one network access point within range is

in this mode.

I cannot associate my device with an email address

Try performing the following actions:

• On the email setup screen, verify that you have typed all the email address

information correctly.

• Verify that the email address is associated with a supported email account (for

example, a POP3 email account or an IMAP email account). For more information

about supported email accounts, contact your wireless service provider.

I cannot send or receive messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you

are not in a wireless coverage area, your device should send the messages when

you return to a wireless coverage area.