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• You have an existing email account and have access to a BlackBerry® Enterprise

Server, but your system administrator has not provided you with a password that

you can use to activate your device over the wireless network. For more

information about setting up email for your device, contact your system

administrator.

• You have a Microsoft® Outlook® (Workgroup installation) email account on a

Microsoft® Exchange Server Version 5.5 or later and you want to use the

BlackBerry® Desktop Redirector to forward email messages to your device.

I cannot send or receive messages

Try performing the following actions:

• Verify that your BlackBerry® device is connected to the wireless network. If you

are not in a wireless coverage area, your device should send the messages when

you return to a wireless coverage area.

• If you created an email address or added an existing email address to your device

using the email setup screen in the setup wizard, verify that you have received

an activation message on your device from the BlackBerry® Internet Service. If

you have not received an activation message (the message might take a short

period of time to arrive), in the setup wizard, open the email setup screen to send

a service book to your device.

• If you have not received a registration message from the wireless network,

Routing Table. Press the

key. Click Register Now.