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Clark Synthesis, Inc. wants to help make every installation the best it can be because we are proud of our superior technical support.

However, before calling us directly to discuss any technical issues, please consult the following troubleshooting information.

Clark Synthesis technical support can be reached by calling 303.797.7500, weekdays from 9am to 5pm, Mountain Standard Time or

by emailing us at [email protected]. You can also find additional installation notes at www.clarksynthesis.com.

Want more tactile sound in furniture/platform

• Add isolation feet to your funiture or riser to keep the

tactile feel from transferring into the floor.

Not enough volume with multiple Transducers

• Make sure the polarity (the + and – speaker leads) is the same

on all Transducers. An improperly-wired Transducer will cancel

much of the output of a properly-wired Transducer.

I hear rattles or buzzes

• Make sure the jam nuts and hardware connections are secure

and tight.

• Make sure the body of the Transducer and its speaker wire are

not in contact with any object or surface.

• Make sure the Tactile Amplifier is not clipping or distorting.

• If you are using an equalizer, cut the bass frequencies starting

with the lowest band.

I hear buzzes from my recliner

• Try wrapping waxed dental floss (any flavor!) in the scissor

hinges of the footrest to dampen the vibrations.

• Inspect the recliner for other loose metal parts and tighten.

I hear voices coming from my chair!

• Make sure the Tactile Amplifier is connected to the LF/RF

outputs of your surround-sound component.

The Transducer has shut down

• The Transducer has an internal early-warning circuit that warns you of

too much power or too much distortion. The early warning circuit will

automatically reset when the condition has been remedied.

• Lower the volume of the Tactile Amplifier.

tactile sound transducer

Troubleshooting

The Transducer touches the floor under my chair

• The body of the Transducer should not be in contact with any object

or surface.

• Raise the chair's feet to clear enough space for the Transducer.

• Or, if space permits, mount the Transducer fastener side down

inside the chair.

www.clarksynthesis.com

Isolation Feet:

Adding isolation feet to your home theater furniture or

platform improves the tactile experience by reducing energy

losses into the floor. Clark Synthesis, Inc. carries three different

models of isolation feet, each designed to enhance a variety

of tactile applications.

TI-100

TI-200

TI-300

Tactile Ready™ Theater Seats

Theater seats bearing the Tactile Ready designation

include a convenient mounting point for installing

a Clark Synthesis Transducer in an ideal location for

transmission of tactile vibrations. Such seats have been tested

and certified as Tactile Ready™ by Clark Synthesis, Inc.

www.clarksynthesis.com

Related Products

Amplifiers:

Clark Synthesis, Inc. sells amplifiers that work great with

Clark Transducers. Some of these amplifiers will drive multiple

transducers. Contact Clark Synthesis, Inc. for more information.

tactile sound transducer