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'Specifying a Sent From' address

• Log in to Mobile Email as per previous instructions. The startup screen appears

• In the Sent From Address field, click the email address

• Click 'Get Link.' The Sent From Address screen appears

• Select one of the following options:

• •

I want my Sent From Address to be my default handheld email address

• •

I want to choose one of the email accounts I have set-up to be my Sent From Address. Click 'Submit.' Click 'Get Link' then select an account

• •

I want to customize my Sent From Address setting to use an email address that I'll enter. Click 'Submit' then specify the email address

• Click 'Submit.' Click 'Get Link.' The Sent From Address is changed.

Deleting an account

• Log in to Mobile Email. The startup screen appears

• Select an email address

• Click 'Delete.' Click 'Get Link.' A menu appears

• Click 'Get Link.' You are prompted to confirm the deletion.

Note: You cannot delete your default email account.

Editing your account

• Log in to Mobile Email. The startup screen appears

• Click 'View/Modify.' The Email Accounts screen appears

• Edit your account information

• Click 'Submit.' The account is edited.

Changing handhelds

• Log in to Mobile Email. The startup screen appears

• Click 'Change Handheld' that works with the email accounts listed above. A menu appears

• Click 'Get Link.' The Change Handheld screen appears

• Enter the PIN and IMEI numbers for the new handheld

• Click 'Submit.' The Change Handheld Confirmation screen appears

• Click 'Done.' Your email messages will be forwarded to the new handheld.

Installing the BlackBerry Desktop Manager

If you are using Windows 2000 or Windows XP, you must have a user account with local administrator permissions to complete this.

If you are unsure if you have Local Administrator permissions, right-click on the start button on the bottom right and you should see 'Open All Users' and 'Explore All

Users'. If these are not on the list then you will not be able to complete the following procedure.

If you have been using a BWC device you can backup all your contacts, emails and calendar appointments and transfer them to your new device.

Backing up data from your old device

If you wish to backup any of the data which is on your old device and restore it to the new device please follow the instructions below. Note that all Contacts, Notes,

Tasks and Calendar are automatically synchronized with Outlook so there is no need to back these up. These instructions are only for those who want the old emails

transferred onto the new device.

• Open BlackBerry Desktop Manager

• Double-click 'Backup and Restore'

• Click 'Backup...'

• Select a location and file name for your backup. Remember these details as you will need to restore from this file later

• Click 'Save' – The backup will commence

• Click 'Close' on 'Backup and Restore' screen.