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The BlackBerry Internet Service stores your email messages that are greater than 4K in size on the BlackBerry Internet Service server for
30 days. After 30 days, the BlackBerry Internet Service deletes the email message from the BlackBerry Internet Service server.
About wireless email reconciliation
Email messages that you open or delete on your BlackBerry® device might be marked automatically as opened or marked automatically
as deleted in your integrated email account. Generally, changes that you make to email messages in your integrated email account are
not reflected on your device.
If you add an email address to the BlackBerry® Internet Service and delete an email message from your email account inbox, the change
is reflected on your device. If you turn off wireless email reconciliation on your device, deleted email messages do not synchronize between
your device and your integrated email account.
If you have a Microsoft® Exchange work email account, an IMAP personal email account, or an MSN® Hotmail® email account, email
messages that you send from your device are copied to the sent items folder in your email account. Likewise, email messages that you
delete are copied to the deleted items folder (except for MSN Hotmail).
Note: Depending on your type of integrated email account or email account setup, wireless email reconciliation might not be available
for your device.
If you have a work email account that uses Microsoft® Outlook® Web Access version 5.5, email messages that you send from your device
are not copied to the sent items folder in your email account.
Depending on your wireless service provider, wireless email reconciliation for the sent items folder on your device might not be available
for your MSN Hotmail email account.
Adding a personal email address
Add a personal email address (POP or IMAP)
If you want to add a personal email address that you access using Microsoft® Outlook® or Microsoft Outlook Express, you must use
Microsoft® Internet Explorer on your computer to add the email address. If you access your BlackBerry® Internet Service account
automatically each time you open the BlackBerry Internet Service web site, you must create a user name and password for your BlackBerry
Internet Service account to log in to the web site using a browser on your computer.
Depending on the type of personal email address that you are adding to the BlackBerry Internet Service, you might not need to complete
all of the steps in this task.
1.
On your BlackBerry device, on the BlackBerry Internet Service web site, on the Services and Settings web page, click Email
Accounts.
2. Click Add An Email Account.
3. Type your email address information. Click Next.
4. If the BlackBerry Internet Service cannot add your email address, complete one of the following actions:
• Select the I will provide the settings to add this email account option.
• Select the Re-enter email address and password option. Type your email address and password again.
5. Click Next.
8
Setting up existing email addresses