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What to do if...
Problem
You cannot activate the appliance or
operate it.
A Sound operates and the appliance
deactivates.
A sound operates when the appliance
is deactivated.
The appliance deactivates.
The residual heat indicator does not
comes on.
The Automatic Heat Up function does
not operate.
You cannot activate outer ring.
The sensor fields become hot.
comes on
and number comes on.
If you tried the above solutions and cannot repair the
problem, speak to your dealer or the customer service.
Give the data from the rating plate, three digit letter code
for the glass ceramic (it is in the corner of the glass sur-
face) and an error message that comes on.
Environment concerns
The symbol
on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
10
• Activate the appliance again and set the heat setting in 10 seconds.
• You touched 2 or more sensor fields at the same time. Only touch one
sensor field.
• The Child Safety Device or the Lock operates. See the chapter Operating
instructions.
• There is water or fat stains on the control panel. Clean the control panel.
You put something on one or more sensor fields. Remove the object from the
sensor fields.
You put something on the
The cooking zone is not hot because it operated only for a short time. If the
cooking zone should be hot, speak to the service centre.
• There is still residual heat on the cooking zone. Let the cooking zone be-
come sufficiently cool.
• The highest heat setting is set. The highest heat setting has the same pow-
er as the Automatic Heat Up function.
• You decreased the heat setting from
the heat setting.
Activate the inner ring first.
The cookware is too large or you out it too near to the controls. Put large
cookware on the rear cooking zones if it is necessary.
The Automatic Switch Off operates. Deactivate the appliance and activate it
again.
There is an error in the appliance.
Disconnect the appliance from the electrical supply for some time. Disconnect
the fuse from the electrical system of the house. Connect again. If
on again, speak to the service centre.
Make sure, you operated the appliance correctly. If not the
servicing by a customer service technician or dealer will
not be free of charge, also during the warranty period. The
instructions about the customer service and conditions of
guarantee are in the guarantee booklet.
appropriate collection point for the recycling of electrical
and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential
Possible cause and remedy
. Remove object from the sensor field.
. Start from
and only increase
comes