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Troubleshooting
WARNING! Refer to Safety chapters.
Problem
The appliance does not operate.
The appliance is noisy.
The lid does not close com-
pletely.
The lid is difficult to open.
The compressor operates
continuously.
There is too much frost and ice.
The temperature in the appli-
ance is too low/too high
8
What to do if...
Possible cause
The appliance is switched off.
The mains plug is not
conected to the mains socket
correctly.
There is no voltage in the
mains socket.
The appliance is not supported
properly.
Food packages are blocking
the lid.
There is excessive frost
The lid gaskets are dirty or
sticky.
Temperature is set incorrectly.
Many food products to be
frozen were put in at the same
time.
The room temperature is too
high.
Food products placed in the
appliance were too warm.
The lid is not closed correctly.
The lid is not closed correctly
or the gasket is deformed/dirty.
The water drainage plug is not
correctly positioned.
Temperature is set incorrectly.
The temperature regulator is
not set correctly.
The lid is not closed correctly.
The food products tempera-
ture is too high.
Many products are stored at
the same time.
Solution
Switch on the appliance.
Connect the mains plug to the
mains socket correctly.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
Check if the appliance stands
stable.
Arrange the packages in the
right way, see the sticker on the
appliance.
Eliminate excess frost.
Clean the lid gaskets.
Refer to "Operation" chapter.
Wait some hours and then check
the temperature again.
Refer to climate class chart on
the rating plate.
Allow food products to cool to
room temperature before storing.
Clean the door gaskets. If
necessary, adjust the door.
Clean the door gaskets. If
necessary, adjust the door.
Position the water drainage plug
in the correct way.
Refer to "Operation" chapter.
Set a higher/lower temperature.
Clean the door gaskets. If
necessary, adjust the door.
Let the food products tempera-
ture decrease to room tempera-
ture before storage.
Store less products at the same
time.
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