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Select BlackBerry Desktop Redirector as
•
your email redirection option.
3.
Connect your handheld to your computer.
4.
On the Windows taskbar, click Start.
5.
Click Programs > BlackBerry > Desktop
Manager.
When you are prompted to generate an
•
encryption key, follow the on-screen
instructions.
Your computer must be on and the BlackBerry
Desktop Redirector must be running to send and
receive email on your handheld.
Can I set up email using both BlackBerry
Enterprise Server and BlackBerry Web Client?
Yes. Complete the steps in "Setting up for email
using BlackBerry Enterprise Server" on page 4
followed by the steps in "Setting up for email
using BlackBerry Web Client" on page 5.
How do I reset my handheld?
Only reset your handheld if the handheld does not
respond for more than a few minutes, or if your
system administrator or service provider has
advised you to reset your handheld.
To reset your handheld hardware and programs (a
hard reset), remove and then reinsert the battery.
Customer support
BlackBerry support website:
www.blackberry.com/support
Frequently asked questions
7