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Getting Started

BlackBerry Wireless Handheld™

Upgrading your software

To upgrade your handheld software, contact your service provider.

For more information

Refer to the following resources:

• BlackBerry Wireless Handheld User Guide

• BlackBerry Web Client Online Help

• BlackBerry Desktop Software Online Help

•

www.blackberry.com/support

Package contents

• handheld

• headset

• rechargeable battery

• holster or carrying case

• docking/charging USB cradle

• BlackBerry

Desktop Software installation CD

• travel charger and attachment pieces (optional)

System requirements

Note: If you use Windows 98 (not Windows 98

• Intel®-compatible 486 or higher computer that is

Second Edition), you must download an update

compliant with USB 1.1 or higher

from

http://www.microsoft.com/

• Available USB port

com/dcom/dcom98/dcom1_3.asp

• Windows® 98, Windows Me, Windows 2000, or

for the USB drivers to operate as expected.

Windows XP

Set up your handheld

INSTALL AND SET UP THE DESKTOP SOFTWARE

Select how your handheld will work with your email account:

• If you integrate your handheld with a business email account to extend a Microsoft Outlook® or Lotus

Notes® mailbox that has access to a BlackBerry Enterprise Server or to extend your Microsoft Outlook

mailbox using the BlackBerry Desktop Redirector, complete the steps in Section 1a.

• If you integrate your handheld with a new email account or with your existing Internet service provider

(ISP) email account using the BlackBerry Web Client, complete the steps in Section 1b.

• If you integrate your handheld with more than one type of email account using the BlackBerry Enterprise

Server or BlackBerry Desktop Redirector as well as the BlackBerry Web Client, complete the steps in

Section 1a followed by the steps in Section 1b.

BLACKBERRY ENTERPRISE SERVER AND BLACKBERRY DESKTOP REDIRECTOR

1. Install the BlackBerry Desktop Software

Email program requirements

If you use Microsoft Outlook, ask your system administrator

• Microsoft Outlook® (Workgroup

whether a BlackBerry Enterprise Server or BlackBerry Desktop

installation), with an email account on

Redirector will redirect your email messages.

a Microsoft® Exchange Server version

a) Insert the BlackBerry Desktop Software installation CD

5.5 or later

into your CD-ROM drive.

• Lotus Notes® version 4.6 or later, with

b) Complete the on-screen instructions.

an email account on a Lotus®

2. Generate an encryption key

Domino™ Server version 4.6 or later

a) Verify that your handheld is connected to your computer.

b) On the Windows taskbar, click Start.

c) Select Programs > BlackBerry > Desktop Manager. The BlackBerry Desktop Manager window appears. A

dialog box appears.

d) Complete the on-screen instructions.

3. Enable email redirection

• BlackBerry Enterprise Server: Email is forwarded to your handheld automatically.

• BlackBerry Desktop Redirector: On the Windows taskbar, click Start. Select Programs > BlackBerry >

BlackBerry Desktop Redirector. The BlackBerry Desktop Redirector must be running for email to be

forwarded to your handheld.

BLACKBERRY WEB CLIENT

Browser requirements

1. Create a BlackBerry Web Client account

• Netscape® Navigator version 4.08,

a) To create a BlackBerry Web Client account, refer to the

4.58, or later (not Netscape Navigator

Setting up BlackBerry Web Client card.

5.0)

• Microsoft Internet Explorer version

2. Install the BlackBerry Desktop Software (optional)

5.01, 5.5, 6.0, or later

a) Insert the BlackBerry Desktop Software installation CD into

your CD-ROM drive.

b) Complete the on-screen instructions.

INSERT THE BATTERY

Warning: Use only the battery that Research In Motion

specifies for use with your handheld.

1. Press the battery cover release button.

2. Slide off the cover.

3. Insert the battery so that the connectors align.

4. Replace the battery cover. Your handheld turns on, and a dialog box appears.*

5. Click OK.

*If your handheld does not turn on, or if the date and time are incorrect, refer to "Troubleshooting."

CHARGE THE BATTERY

Warning: Use only the cradle that Research In Motion specifies for use with your handheld.

1. Select one of the following options:

Use the cradle and your computer

Use the travel charger

a) Connect the USB cable to an available USB

a) Connect the larger end of the travel charger

port on your computer.

cable to your handheld.

b) Insert the handheld into the cradle.

b) Connect the smaller end of the travel charger

cable to the power adapter.

c) Insert the appropriate attachment piece into

the power adapter.

d) Plug the power adapter into a power outlet.

PUSH

2. Let the battery charge to full power (approximately 3 to 4 hours).

Tip: To keep the battery at a full charge, charge it for 10 to 15 minutes every day.

TURN ON THE RADIO

1. On the Home screen, click the Turn Wireless On icon.

Turn

Wireless On

Tip: To turn off the radio, on the Home screen, click the Turn Wireless Off icon.

Tips

Press

PHONE

ATTACHMENTS

Open the Phone screen

Phone button

Move to bottom of page or worksheet B

End a call from the Active Call screen

Escape button

Move to top of page or worksheet

Mute a call from the Active Call screen Phone button

Move to a specific cell

Dial a letter

Alt key + a letter

Display the contents of a specific cell

Move to the top of the Phone screen

Space key

Mute a call using the headset

headset button

CALENDAR*

End a call using the headset

hold headset

Change to Agenda format

button

Change to Day format

Assign speed dial from the Home

hold an unassigned

Change to Week format

screen

letter key

Change to Month format

Flash (switch) from one call to another Space key

Move to the next day, week, or month N

Space key 3 times

Redial from the Phone screen

Move to the previous day, week, or

month

MESSAGES

Move to the current date

Compose a message from the

Move to a specific date

Messages screen

*The Enable Quick Entry field must be

Page up in an open message

Alt key + Enter key

set to No for these tips to work in Day format.

Page down in an open message

Enter key

Reply to sender

CALCULATOR

Reply to all

Add

Forward a message

Subtract

Mark a message opened or unopened Alt key + U

Multiply

Move to the next date

Divide

Move to the previous date

Clear the screen

Move to the next unread message

Clear the last entry

Move to the last cursor position in a

Display the result

received message

Find the square root

Use the percent function

BROWSER

Populate the memory

Open the home page

Open the Browser Bookmarks screen

Recall the memory

North

Add a bookmark

America

Replace the memory

Refresh a web page

Page down

Space key

Clear the memory

Europe

Stop a web page from loading

Escape button

Scroll vertically

Move to a specific web page

United

Troubleshooting

Kingdom

Problem

Possible Solution

Australia

The handheld is not on.

Press the Power button.

The handheld does not turn on.

Charge the handheld.

Reinsert the battery.

The handheld does not charge.

Check all connections.

The date and time are incorrect.

Refer to " Set the date and time" in the BlackBerry Wireless Handheld User Guide.

Other issues.

Refer to "Troubleshooting" in the BlackBerry Wireless Handheld User Guide.

Turn

related marks, images and symbols are the exclusive properties of, and trademarks of

Wireless Off

Research In Motion Limited. No representations or warranties whatsoever are made about this

document, including its accuracy or completeness. The information contained herein is subject

to change without notice. Published in Canada. MAT-06850-001

Press

Space key

Enter key

type a number

and press L

type a number

and press K

Alt key + roll

trackwheel