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Note: To find help with sending and receiving
email messages, in messages list, click the
trackwheel. Click Help > Email Messages.
Can I integrate my device with a corporate
email account if I do not have access to a
BlackBerry Enterprise Server?
If you do not have access to a BlackBerry
Enterprise Server, but you want to send and
receive messages from a corporate Microsoft
Outlook or IBM Lotus Notes email account that
resides on a Microsoft Exchange or IBM Lotus
Domino mail server, your system administrator
might permit you to set up BlackBerry Internet
Service to access your corporate email. When you
add your corporate email account for use with
BlackBerry Internet Service, you might be
prompted to install the BlackBerry Mail Connector
program on your computer. See "Set up email
using a computer" on page 12 for more
information.
Alternately, if you use Microsoft Outlook
(Workgroup installation) with an email account on
a Microsoft Exchange Server version 5.5 or later
and your BlackBerry device does not have access
to a BlackBerry Enterprise Server, your system
administrator might permit you to install the
BlackBerry Desktop Redirector on your computer
to integrate your device with the email account.
To integrate your device with the email account
using the BlackBerry Desktop Redirector, when
you install the BlackBerry Desktop Software, select
BlackBerry Desktop Redirector as your message
redirection option. See "Set up email using the
BlackBerry Desktop Software" on page 17 for
more information.
Note: If you install either BlackBerry Mail
Connector or BlackBerry Desktop Redirector, your
computer must be on and the installed program
must be running to send and receive messages on
your device.
26
Can I set up for email using both the BlackBerry
Enterprise Server and BlackBerry Internet
Service?
If your system administrator permits email setup
using more than one email solution, complete the
steps in "Setting up for email using BlackBerry
Enterprise Server" on page 17 followed by the
steps in "Setting up for email using BlackBerry
Internet Service" on page 11.
How do I reset my device?
To reset your BlackBerry device hardware and
programs, remove and then reinsert the battery.
How do I clean the screen?
Clean the screen on your BlackBerry device using
only a soft dry cloth. Do not use liquid, aerosol
cleaners, or solvents on or near your device.
Disconnect any cables from the computer and
unplug any charging accessories from the
electrical outlet before cleaning.
Note: See the
BlackBerry Safety and Product
Information
booklet for more information about
caring for your device.
Where can I find the latest software updates for
my device?
You can find the latest BlackBerry device system
software updates and BlackBerry Desktop
Software updates online at
www.cingular.com/bbdownloads.
Where can I buy accessories for my device?
You can buy approved accessories for your
BlackBerry device at a Cingular retail store or
online at www.shopblackberry.com.
Note: Use only those accessories approved by
Research In Motion (RIM) for use with your
particular device model. Using any accessories not
approved by RIM for use with your particular
device model might invalidate any approval or
warranty applicable to the device and might be
dangerous.