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BlackBerry Enterprise Server version 4.1 SP6 for IBM Lotus Domino

Known issues

Key issues

SDR 195683

If you are using IBM DB2 UDB as your database, you cannot upgrade BlackBerry Enterprise Server version 4.1 SP4 to

BlackBerry Enterprise Server version 4.1 SP6. During the upgrade process, the setup application stops responding while

upgrading the BlackBerry Configuration Database.

Workaround

Upgrade BlackBerry Enterprise Server version 4.1 SP4 to BlackBerry Enterprise Server version 4.1 SP5, then upgrade

BlackBerry Enterprise Server version 4.1 SP5 to BlackBerry Enterprise Server version 4.1 SP6.

SDR 176909

After you upgrade to BlackBerry Enterprise Server version 4.1 SP5 or later and start the BlackBerry Enterprise Server,

the BlackBerry Enterprise Server might write incorrect information to the log files about a messaging server failover if

the name of the messaging server obtained from the profile document does not match the casing of the name of the

messaging server obtained from API calls.

SDR 173400

To apply an allowed application list successfully in a mixed-version environment, all BlackBerry Manager, BlackBerry

Configuration Database, and BlackBerry Policy Service components running in the environment must be at a minimum

version of 4.1 SP6.

SDR 170644

If the BlackBerry Enterprise Server experiences a timeout with the SQL Server while you are moving a user to a different

BlackBerry Enterprise Server, the user might not be moved to the BlackBerry Enterprise Server successfully.

SDR 169257

BlackBerry® Connect™ software version 4.0 cannot activate successfully and displays an error. During the activation

process, wireless synchronization stops responding when the BlackBerry Enterprise Server sends larger configuration

packets than the BlackBerry Connect software expects.

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www.blackberry.com/knowledgecenterpublic/livelink.exe?func=ll&objId=1264708

this issue.

SDR 167354

If a user's distinguished name is changed after the user has been added to the BlackBerry Enterprise Server, and the user's

distinguished name is identical to the distinguished name of another user on the BlackBerry Enterprise Server, the two

user accounts might be associated with the same IBM Lotus Notes messaging account.

Workaround

Restart the BlackBerry Enterprise Server, or remove and re-add the user to the BlackBerry Enterprise Server.

BlackBerry Attachment Service

SDR 153315

If you upgrade a remote BlackBerry Attachment Service, the maximum file size settings that you configured change to

the default values.

BlackBerry Client for IBM Lotus Sametime version 2.1.10

SDR 189012

In certain circumstances, if a user invites a contact to a conference, the contact might be added to the conference without

receiving a meeting request.

SDR 187633

If a contact's phone number is updated and a user tries to call the contact from their contact list, the collaboration client

will call the user's previous phone number.

Workaround

The contact's phone number is updated when the user clicks View Person's Info.

SDR 181474

If the BlackBerry Collaboration Service uses a proxy server, in certain circumstances, users might not be able to log in

to their collaboration clients, users might not be able to add contacts to their contact lists successfully, users might not

be able to send or receive messages successfully, or the public groups in users' contact lists might not be fully populated.

SDR 177400

When a user uses the Add Person feature to add a contact from the collaboration client's contact list to the main contact

list on the BlackBerry device, some of the contact's information is not added to the contact list entry.

SDR 174697

The time displayed in the View Person's Info screen might be incorrect due to issues associated with Daylight Saving

Time.

SDR 171751

If a user uses the Link to Address Book feature and selects New Address, the first name and last name fields for the

contact are blank.

SDR 171547

Users are not able to add a public group to their contact lists if their contact lists already have a personal group with the

same name. Users are not able to add a personal group to their contact lists if their contacts lists already have a public

group with the same name. Users cannot create a personal group with the same name as a public group that already exists

in their contact lists.

SDR 69400

If a user logs in to the collaboration client, presence notification is turned off in the email application on the user's

computer.

SDR 53744

Users are unable to create a new group when they add a contact to the collaboration client.

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