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BlackBerry Enterprise Server

Resolved Issues from BlackBerry Enterprise Server 4.1 SP 4

Japanese in BlackBerry Enterprise Server 4.1 SP 6.

Fixed

Japanese characters do not display correctly in a .pdf file attachment that a user opens on a

SDR 120179

BlackBerry device.

Workaround

See ".pdf attachment limitations" on page 12 for more information.

Japanese arrow and circle symbols might not display in the text view in the following file types:

SDR 131285

•

arrow symbol: .doc files, .ppt files, .pdf files, .txt files, and .rtf files

•

circle symbol: .pdf files converted from .txt files

When a BlackBerry device user views a .pdf file attachment that was converted from a text file, the

SDR 131286

content of the file is blank in the initial view. This issue occurs with .pdf files in Japanese or in

English (from Japanese encoding).

Workaround

Install the correct font files on the computer that hosts the BlackBerry Attachment Service, and

specify the path to the font file in the configuration file. See ".pdf attachment limitations" on page 7

for more information.

When a BlackBerry device user views an .xls file attachment on the BlackBerry device, the file might

SDR 135889

not display, and the user might receive an "Incomplete input data error" message.

In a BlackBerry Enterprise Server for Microsoft Exchange environment, after you initialize a slow

SDR 143224

synchronization, Java

This is fixed for devices running BlackBerry device software greater than 4.3.

If you change the Global PIM Sync field mappings in the BlackBerry Manager, duplicate entries

SDR 143234

might appear in the address book on the user's BlackBerry device and in the messaging client on

the user's computer.

In a BlackBerry Enterprise Server for IBM Lotus Domino environment, if an administrator sends an

SDR 143978

email message that contains Unicode text using the Send Message task in the BlackBerry Manager,

the body of the message is truncated, or the Unicode text might not display correctly.

Workaround

To send a message using the Send Message task in the BlackBerry Manager, select the "By PIN"

option instead of the "By email" option.

In a BlackBerry Enterprise Server for Microsoft Exchange environment, after you upgrade from

SDR 144089

BlackBerry Enterprise Server 4.1 SP 4 to BlackBerry Enterprise Server 4.1 SP 4 Japanese, you

must reactivate an existing BlackBerry device to enable wireless PIM synchronization. If you

perform a slow synchronization, wireless PIM synchronization might not work.

In a BlackBerry Enterprise Server for IBM Lotus Domino environment, the "You were Cc'd"

SDR 144104

notification might not display in a message that is sent to multiple recipients.

If an email is sent with an attachment with a Japanese filename and the To: cc: and body of the

SDR 137535

email does not contain any Japanese, the filename on the device is not rendered correctly.

As Designed

In a BlackBerry Enterprise Server for Microsoft Exchange environment, if a user composes and

SDR 133621

sends a message with Japanese text that is longer than 16,000 bytes from a BlackBerry device, the

text displays correctly on the recipient's Microsoft

bytes is truncated on the recipient's BlackBerry device. For more information, see Knowledge Base

article 03727.

exception errors might display on the BlackBerry device.

www.rim.com

Outlook

client; however, the text beyond 16,000

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