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BlackBerry User Guide

6. To end the call, click the track wheel, and click End Call. You can also end the call by pressing

and holding the Escape key. Be careful not to do so accidentally.

When entering a phone number, an ALERT button will appear on your screen. If the number you are

dialing is for a Nextel phone, you may click this button, then click Send Alert on the menu that appears,

to send an alert tone to the phone instead of calling it.

Procedure to Receive a Call

When the BlackBerry rings, you will see a menu on your screen with several choices. Use the track

wheel to select and click the option that you want to use.

Answer - click to answer the call

Answer and hold - click to connect the caller, but put them on hold

Ignore - click to silence the call, and not answer it

Accessing the GroupWise 6.5 Mailbox

NotifyLink is the software package that is used to synchronize a user's GroupWise information to the

BlackBerry device. The synchronization (Get/Send process) is configured to occur at 10 minute

intervals. There is also a procedure to synchronize the BlackBerry manually.

Users should be aware of issues that exist with the current configuration:

Nested e-mail attachments and attached text files (.TXT extension) can be viewed (see below).

Other kinds of attachments cannot.

You cannot view images in HTML messages.

When you read a message, the top section will show who is it from, when it was received, and the

subject. Under the subject line, you may see a line for Recipient Type. It will show CC if you received

the message as a Carbon Copy, or BC if you received the message as a Blind Copy. The Recipient

Type will not appear if the message was addressed to you.

In order to see a list of other recipients of the message, open the message, then click the track wheel.

Scroll down the menu to View Recipients, and click it. As with other GroupWise clients, you will only

be able to see Blind Copy recipients listed in two cases: in messages that you send, or if you are a

Blind Copy recipient (in which case you will not see the others).

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