CLARUS' SOLE OBLIGATION UNDER THIS WARRANTY SHALL BE TO REPAIR OR REPLACE THE PRODUCT,
OR AT ITS OPTION REFUND THE PURCHASE PRICE, AS PROVIDED FOR HEREINABOVE. CLARUS DOES NOT
WARRANT AGAINST, NOR SHALL IT BE LIABLE FOR, ANY OF THE FOLLOWING: REMOVAL OR INSTALLATION
CHARGES; SHIPPING EXPENSES TO CLARUS OR ITS AUTHORIZED SERVICE FACILITY; LOSS OF OR
DAMAGE TO INFORMATION, PROGRAMMING, DATA, OR MEDIA OF ANY KIND, PROPERTY DAMAGE OF ANY
KIND, LOSS OF USE; OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND.
Note: Some states do not allow exclusion or limitation of consequential damages, so the foregoing exclusion
may not apply.
Exclusions:
Parts and Occurrences That Are Not Covered by the Warranty
This Warranty does not cover any of the following: (A) Products' glass panels, cabinetry, trim, or any other appearance
items (except) where they are defective at the time of original sale and the Product is delivered for repair within the first
thirty (30) days thereafter; (B) batteries, or failure of or damage to the Product caused by batteries; (C) failures arising
from catastrophe (including lightning strike), misuse, neglect, or failure to properly connect and operate the Product
and/or any Connected Equipment in accordance with its manufacturer's instructions or otherwise than as designed and
intended; (D) failures arising from improper installations of the Product , or incompatibility of components in the system
of which the Product is a part (and not from defects in the Product's workmanship or materials). (E) failures of any kind
in Products (I) which have been purchased from other than an Authorized Clarus Dealer, or (II) which evidence any
tampering, alteration, or attempted servicing by anyone other than Clarus or an Authorized Clarus Service Facility, or
(III) for which a claim has not been filed with Clarus within the three (3) year Warranty term and within thirty (30) days
following the occurrence giving rise to the claim; Clarus shall have no liability or obligation of any kind with respect to
any of the foregoing types of failures.
What the Owner Must Do to Obtain Service Under This Warranty
To obtain service under this warranty, the owner must, within thirty (30) days following the occurrence giving rise to the
claim and within the three (3) year term of this warranty, telephone Clarus at the number shown below, obtain a claim
form and return authorization number, and then, at the owner's expense (1) arrange for any necessary de-installation
of the Product and for which a claim is made, and (II) deliver or ship the Product, properly packaged in its original
container (or, if unavailable then in a replacement container which Clarus will furnish to the owner at a nominal cost),
with the RMA number on the shipping container, prepaid, and insured, to Clarus at the address below, or to an
Authorized Clarus Service Facility if so directed by Clarus. In addition, the owner must fully complete the claim form
and must provide evidence that the Product is at the time of delivery within the scope of this Warranty, by either having
completed and submitted to Clarus on a timely basis the Warranty Registration Card, if one is included with the
Product, or by including the original or a legible copy of the dated sales receipt with the Product when submitted for
repair. If requested by Clarus, the owner must cooperate with Clarus in investigating and processing the claim. All
Products must also be accompanied by the owner's name, address, and telephone number.
CLARUS DUET Owner's Manual
6448 Pinecastle Blvd. Suite 101, Orlando FL 32809
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www.claruscable.com
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