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Chapter 06

Troubleshooting

Insufficient memory prompt appears during app installation

Please free up some memory and try to install again.

The touch screen does not work or is not sensitive

Please long-press the power key for over 10 seconds to restart.

Cannot start or system crashed

Please charge the battery for half an hour and then long-press the

power key for over 10 seconds to restart.

Press the Reset button behind the micro SD card slot cover, but

please be noted that this method should be used carefully.

Makes no sound when called or is not audible

Please adjust the volume using the volume keys.

Cannot access the internet via wireless network

Restart the wireless router or go to Settings and restart WLAN.

Cannot wakeup the tablet from sleep mode

Please long-press the power key to restart.

Chapter 05 Appendix