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System requirements

Before using the hub, ensure that your computer has one of the

following Microsoft

• Windows 7

• Windows 10

Installing the device driver on Windows

Some Lenovo computers have the hub device driver preinstalled.

In this situation, you can use the hub after connect it to your

computer.

You can also download the latest device driver for the hub from

http://support.lenovo.com/docs/usb_c_travel_hub.

Problem: Turning on the external monitor failed.

Solution: Ensure that the external monitor is correctly connected

following the illustration on the cover.

Problem: The hub dose not work after connected to the

computer.

Solution:

• Depending on the computer model, the capability of supplying

power is different for USB-C connectors. Some USB-C

connectors on your computer might not support this hub.

• Ensure that the device driver of the dock is installed; if not,

install the device driver and restart the computer.

Problem: The external monitor is blank.

Solution:

• Ensure that the computer connected to the hub is running

correctly and is not in standby or hibernation mode. When the

computer is in standby or hibernation mode, the external

monitor is always blank.

• Ensure that the device driver is installed following the

installation instructions.

If the problem persists, disconnect all connections of the hub,

and uninstall the device driver.Then, reinstall the device driver

and the hub.

Windows

operating systems installed: