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Armstrong-Yoshitake, Inc. ("Armstrong") warrants to the original user of those products supplied by it and used
in the service and in the manner for which they are intended, that such products shall be free from defects in
material and workmanship for a period of one (1) year from the date of installation, but not longer than 15 months
from the date of shipment from the factory [unless a Special Warranty Period applies, as listed below]. This
warranty does not extend to any product that has been subject to misuse, neglect, or alteration after shipment
from the Armstrong factory. Except as may be expressly provided in a written agreement between Armstrong
and the user, which is signed by both parties, Armstrong DOES NOT MAKE ANY OTHER REPRESENTATIONS
OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. The
sole and exclusive remedy with respect to the above limited warranty or with respect to any other claim relating
to the products or to defects or any condition or use of the products supplied by Armstrong, however caused,
and whether such claim is based upon warranty, contract, negligence, strict liability, or any other basis or
theory, is limited to Armstrong's repair or replacement of the part or product, excluding any labor or any other
cost to remove or install said part or product, or, at Armstrong's option, to repayment of the purchase price. As
a condition of enforcing any rights or remedies relating to Armstrong products, notice of any warranty or other
claim relating to the products must be given in writing to Armstrong: (i) within 30 days of last day of the
applicable warranty period, or (ii) within 30 days of the date of the manifestation of the condition or occurrence
giving rise to the claim, whichever is earlier. IN NO EVENT SHALL ARMSTRONG BE LIABLE FOR SPECIAL,
DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO,
LOSS OF USE OR PROFITS OR INTERRUPTION OF BUSINESS. The Limited Warranty and Remedy terms
herein apply notwithstanding any contrary terms in any purchase order or form submitted or issued by any user,
purchaser, or third party and all such contrary terms shall be deemed rejected by Armstrong.
Special Warranty Periods are as follows:
Flo-Rite-Temp Instantaneous Water Heater—The tube bundle shall have a 10-year guarantee against failure
caused by materials or workmanship provided by Armstrong but not against gasket failure or damage caused
by corrosion, water hammer or lack of proper cleaning.
Flo-Rite-Temp Packaged Instantaneous Water Heater—
Two (2) years from the date of installation, but not longer than 27 months from the date of shipment.
Flo-Direct Gas Fired Water Heater—The stainless steel structure and stainless steel internals shall have a
5-year guarantee against failure caused by materials or workmanship provided by Armstrong. Provided only
clean potable water is heated.
Installation Date:
Installing Contractor:
Service Dates:
Armstrong Hot Water Group
221 Armstrong Blvd., P.O. Box 408, Three Rivers, Michigan 49093 - USA Ph: (269) 279-3600 Fax: (269) 273-8656
www.armstrong-intl.com
Bulletin No. AY-780-L 7/03
Limited Warranty and Remedy
Printed in U.S.A.