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Warranty

We stand behind our products. The DeskCycle and its accessories are covered by a one year

warranty on all parts and labor. This warranty is for US customers only; outside of the US, the

warranty depends on your local retailer.

What is covered?

3D Innovations warrants the DeskCycle and accessories against defects in material or

workmanship for a full year from the date of purchase. 3D Innovations will, at its option,

repair or replace the object.

Parts: All parts are covered under this warranty.

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Labor: All labor is covered under this warranty. In most cases a local bike shop can

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perform the repairs and the labor charge is reimbursed to the customer.

Shipping: For the first 30 days, 3D Innovations pays for all shipping. After the first 30

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days, 3D Innovations pays for the shipping to the customer and the customer pays for

the shipping to 3D Innovations. In most cases there will be no shipping cost since a

local bike shop can perform most repairs. The labor charge of the bike shop is

reimbursed to the customer by 3D Innovations.

What is not covered?

This warranty does not cover damage caused by neglect, abuse or misuse.

How do I get Service?

Please provide your invoice number and a description of the problem.

Phone: 1-877-426-3292 option 2

Email:

[email protected]