- ページ 17
デジタルサイネージ Displays2go DF055TLWDのPDF ユーザーマニュアルをオンラインで閲覧またはダウンロードできます。Displays2go DF055TLWD 19 ページ。 Double-sided floor standing digital signage ir touch
ページを印刷する• Wi-Fi is not turned on in
product settings.
• Wi-Fi is not connected to a
network
NO WI-FI
• Low or no signal from the
SIGNAL
router
• Antenna is missing or not
pointed upward.
• Damaged PC board
PARTS
• Parts missing from product
MISSING OR
• Parts damaged by operator
DAMAGED
• Content format is not
compatible.
• Content files are too large.
CANNOT
• Port being used is defective
UPLOAD
CONTENT
• App used to play content is
defective
• Android board is defective.
• 'MediaFolder' incorrectly set
up
PRE-
• Software error
INSTALLED
• App is defective
APPS NOT
WORKING
• Android board is defective
NOTE:
Do not attempt to replace or repair circuitry yourself. Contact customer service to schedule a
professional maintenance appointment.
If all the potential solutions have been tested for a particular issue and problems have not been resolved,
contact a customer service representative for guidance.
844-221-3388
• Check that Wi-Fi is turned on in settings
• Confirm that the antenna is in place and pointed upward.
• Check that other devices are receiving the signal. If other
devices are not receiving the Wi-Fi signal, please contact
your internet service provider.
• Unplug or reset the router and wait for 20 seconds. Restart
the router and check.
• Contact a customer service representative for parts missed
during manufacturing. (No charge for replacements)
• Contact a customer service representative for Parts
lost or damaged by the customer. (There is charge for
replacements)
• Confirm content is one of the following compatible formats:
AVI, MPEG4, WMV, MKV, flv, MP3, MP4, MOV.
• Confirm file size is less than available space.
• Check that images, videos, and music are correctly stored in
the 'MediaFolder' folder (see page 12).
• Check that file has successfully transferred to USB and USB
is functioning.
• Contact Displays2go support.
17