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VIII. Troubleshooting

The following troubleshooting guide takes you through some of the more

common problems associated with the installation and/or operation of a wireless

system. If the problem persists, please call 1-800-732-6866 and a knowledgeable

customer service representative will assist you.

Cause and solution:

Issue:

• Check that the transmitter AC power adapter is fully inserted into the wall

outlet and the power cord from the AC adapter is firmly connected to the

sound

transmitter power input jack.

• Confirm that the speaker is turned ON and tuned to the transmitter – the

power/tuning indicator light (A) on the front of the speaker should

illuminate green.

• Confirm that the speaker AC power adapter is fully inserted into the wall

outlet and the power cord on the AC power adapter is firmly connected to

the speaker power input jack.

• Check that the C-cell batteries are fresh and inserted with correct polarity

(+, –).

• Check that the audio source component (stereo, TV, etc.) is turned on and

transmitting sound as it normally should.

• Check that the speaker volume is turned up.

• If you are using a Tape 2 Monitor output from your receiver/amp as the

audio output, check that you have pressed the Tape Monitor/Tape 2

button on the front of the receiver. This will turn on the Tape 2 outputs,

which may not have been active.

Cause and solution:

Issue:

• When using battery power, make sure the batteries are fresh and replace if

necessary.

sound/

• Check that the speaker power/tuning indicator light (A) is illuminated

distortion/

green.

static

• Change the position of the channel select switch (1, 2 or 3) to change the

operating frequency. The speaker will detect the loss of signal and retune

automatically. However, you can also press the Power/tuning/volume

up once to make the speaker retune.

• Change the location of the transmitter. Place it as high and away from

obstructions as possible. Avoid placing the transmitter directly on top of or

behind a TV.

• Move the transmitter and speaker closer together. Sending the signal

through certain materials, such as glass, tile, and metal, can decrease the

effective transmitting distance of the system.