1.4 Enter your username and password
You will be prompted for your username and password from Section 1.1.
Enter them carefully. Both are case sensitive and the hyphen in the username is
required. Your password is 10 characters long (all lowercase) and if you choose to
copy and paste your username and password from the license email, be sure you
don't copy an extra space after either. Your password will never contain an "L", it's a
numeral one (1). A large "0" is the numeral zero. A small "o" is the lowercase letter "o".
Next, expand the Remote Administrator menu and download ESET Remote
Administrator Console and ESET Remote Administrator Server. You will again be
prompted for your username and password, as above. Save the files to your Desktop.
Section 2: Installation
Once the three processes above (or four, if you also downloaded the 64-bit installer)
complete, you are ready to install. Sections 2.1 through 2.3 assume you are using 32-
bit installers. If some or all of your installers are for 64-bit computers, the file names
will be slightly different.
2.1 Remote Administrator Server
First, double click the installer .msi for ESET Remote Administrator Server (era_
server_nt32_enu.msi).
Agree to the End-User License Agreement and click Next. Select a Typical
installation and click Next. You will be prompted to browse to your nod32.lic file
(which you saved to your Desktop).
You are given the option to set connection passwords to the various clients and
servers on your network. Since we're keeping it simple here, you only need to set one
password, Password for Console (Administrator Access). This password protects
your control over your network. Click Set and choose a robust password you can
remember and don't share it. (You can go back and add other network passwords
later if you wish.) Click Next.
Last, enter your ESET-issued username and password (as in the web authentication
in Section 1.3.1). Enter them carefully and click Next. You can also copy and paste
your username and password directly from the license email. Click Next until the
installation progress bar appears.
After installation, the ESET Remote Administrator Server service launches
automatically.
2.2 Remote Administrator Console
When the Server installation wizard process is completed, double-click the ESET
Remote Administrator Console installer (era_console_nt32_enu.msi). Install the
Console on the computer you plan to use to manage your network. This will likely
be the local computer you are using to run the installation wizard. Select Typical
installation and advance through the options by clicking Next until you can click
Install. The installation progress bar will appear.
2.3 Additional options
Because this is an ESET Remote Administrator Quickstart Guide, we're skipping over
a great deal of customizable options you may wish to explore at a later time.
For additional information about installations on Microsoft SQL, MySQL or Oracle
servers, and for a detailed list of which TCP ports must be open for ESET Remote
Administrator to work properly, please consult Section 2 of the ESET Remote
Administrator Installation Manual.
2
Estimated time:
15 minutes
IMPORTANT: Install the Remote Administrator Server on
the server that will be managing your network.This computer
may be the terminal you are using, but it could also be a
headless server in a server rack or offsite. Contact your
network administrator you're unsure.
KB connection
Check the ESET Knowledgebase for more info:
How do I install ESET Remote Administrator
and configure a Mirror server?
http://kb.eset.com/esetkb/
index?page=content&id=SOLN814
ERA manual
Check the ESET Remote Administrator manual
for more info:
2.1.2 Ports used
2.2 Basic installation guide
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