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Warranty information

Warranty Information:

1.If you believe your product is defective within the warranty period, please bring the product back to where the

product was initially purchased. Alternatively, or within any other questions or concerns, please call customer support at

+0755 86290767, or contact us via email at [email protected].

2.If within 12 (24 if required by local law) months of purchase this device or any part thereof is proven to be defective by

reason of faulty workmanship or defects in materials, we will at our option repair or replace the same free of charge of

labor or materials on condition that similar to the product current condition.

3.The sales invoice or receipt with the date and source of purchase must be presented together with the defective unit.

We cannot validate the product warranty information without an invoice.

4.The warrant does not cover product failures which have been caused by use of accessories other peripheral devices

which are not Divoom branded original accessories intended for use with the product.

5.The warranty does not cover product failures caused by: modification, repaired, and disassembled by any person

who is not authorized by the manufacture.

6.The warranty is non transferable. Any defective unit or part shall become property of the manufacture.

7.Warranty does not cover any damage caused by misuse, drop, hit or negligent.

8.Customer is responsible for the return shipping charges.

This product is in compliance with Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011

on the restriction of the use of certain harzardous substances in electrical and electronic equipment.

Please read the following instructions carefull:

·Please follow our product installation abd operation instructions.

·Always place the speaker on a smooth and stable surface.

·Please place the speaker on an open area for the best sound quality. Do not block the surroundings of the speaker.

·Do not push any objects into speaker vents or slots. Do not apply any great force on the speaker.

· Please keep the speaker ay a room temperature environment. Do not please the speaker nearany heat sources (such

as radiators, heat registers, stoves, fire place, or direct sunlight). Do not place the speaker near any open flame source.

·Do not attempt to service the speaker by yourself. Always refer to the instructions by qualified service personnel.

·To avoid the risk of electrical hazard, do not expose this speaker to wet surface.