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WARRANTY
EXPRESS WARRANTY STATEMENT WET/DRY VACUUM
You are not required to do anything to register the wet/dry vacuum purchase. Please attach
the purchase receipt to this manual and ensure both are kept safe. We hope you enjoy the
new wet/dry vacuum , and if you have any problems call customer service on the above
phone numbers. Do not return to place of purchase.
Smart Marketing Group Pty Ltd (SMG) warrants that this wet/dry vacuum will be free from
manufacturing faults or defects for 12 months from the date of purchase, providing original
purchase receipt is kept and shown when needed and is subject to the terms and
conditions below.
If a warranty fault appears within the warranty period, SMG reserves the right to replace or
repair the product. In the event that SMG chooses to replace the product, this original
warranty will expire at the original date. If the product includes various accessories or
components, only the defective accessory or component will be replaced or repaired.
SMG reserves the right to replace defective parts of the product with parts and components
of similar quality, grade and composition where an identical part or component is not
available. Products presented for repair may be replaced by refurbished products of the same
type rather than being repaired. Refurbished parts may be used to repair the products.
WHAT IS COVERED
• Manufacturing fault or defect.
HOW TO CLAIM UNDER THIS WARRANTY
• Call customer service.
• Ensure you have the following: Original purchase receipt, Model of wet/dry vacuum,
Serial number of wet/dry vacuum.
• Discuss the issue.
• Customer service will advise which authorised service agent to take the wet/dry vacuum to
provided the issue is a warranty one.
• Take wet/dry vacuum to authorised service agent for repair.
WHAT IS NOT COVERED
• Use of wet/dry vacuum for hire.
• Commercial use of wet/dry vacuum.
• Use of wet/dry vacuum in a commercial application.
• Damage or deterioration due to transport.
• Damage caused by negligence, misuse, abuse or accident or incorrect voltage and wattage.
• Any corrosion or rusting.
• Damage caused by incorrect set up and start up.
• Replacement parts due to general wear and tear.
• Wet/dry vacuum with serial number defacement, modification or removal.
• Wet/dry vacuum which have been serviced by other than an authorised SMG service agent.
• Wet/dry vacuum with no original purchase receipt.
• Wet/dry vacuum which have been on sold, not original purchaser.
• Damage due to non-servicing of wet/dry vacuum as is required by this manual.
• Blockages / damage caused by dust, dirt, spiders webs or insects.
• Damage caused by the incorrect fitting of accessories.
• Damage caused by overloading, overworking the wet/dry vacuum.
• Damage to attached equipment or third party accessories.
• Damage caused by attached equipment or third party accessories.
CONTACT DETAILS
Smart Marketing Group Pty Ltd
33-35 Lionel Road, Mt. Waverley,
Victoria 3149, Australia.
AUS 1300 660 457
NZ 0800 474 876
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