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16
Troubleshooting
TROUBLESHOOTING
If you experience a problem with your
appliance or are concerned that the
appliance is not functioning correctly,
you can carry out some easy checks
before calling for a service, please see
below.
Problem
Possible Cause and Solution
Appliance is not
Check whether the power cord is plugged into the power
working correctly
outlet properly, try another outlet.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level.
It is normal that the appliance is not operating during the
automatic defrost cycle, or for a short time after the appliance
is switched on to protect the compressor.
Odours from the
The interior may need to be cleaned.
compartments
Ensure the drain hole is clear of food.
Noise from the
The below sounds are normal for your appliance
appliance
• Compressor running noises.
• Air movement noise from the small fan motor in the
appliance compartment or other compartments.
• Gurgling sound similar to water boiling.
• Popping noise during automatic defrosting.
• Clicking noise before the compressor starts.
Other unusual noises are due to the reason below and may
need you to check and take action:
• The cabinet is not level.
• The back or sides of the appliance touches the wall.
• Bottles or containers fallen or rolling.
The motor runs
It is normal to frequently hear the sound of the motor, it will
continuously
need to run more in the following circumstances:
• Temperature setting is set colder than necessary.
• Large amounts of food has recently been stored with the
appliance.
• The temperature outside the appliance is high.
• Doors are kept open too long or too often.
• After installing the appliance or it has been switched off for
a long period of time.
Warning! Do not try to repair the
appliance yourself. If the problem
persists after you have made the
checks mentioned below, contact an
authorised service agent or the shop
where you purchased the product.