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temporary solution, in place of the prewash

detergent, use one teaspoon to one tablespoon of

citric acid crystals. If your model does not have a

softener container, you should consider installing a

water filtering system.

♦ If you have a model with a softener container, make

sure the container has salt and is set correctly (See

page 6.)

♦ Coffee and tea stains usually have to be removed by

handwashing in a solution of 1/2 cup bleach and

one quart of water. (Do not use on sterling silver or

silver plate.) Be sure to rinse these items thoroughly

before putting them in the dishwasher so there is no

bleach residue on the dishware.

Etching

If you have a cloudy film on your dishes that can't be

removed, it could be etching. To prevent etching, try the

following:

♦ Use a good quality dishwasher detergent.

♦ Use less detergent. You may be using too much for

the water hardness in your area. (See page 5.)

♦ If you have a model with a softener container, make

sure the container has salt and is set correctly (See

page 6.)

TROUBLESHOOTING

If you should experience a problem with your dishwasher,

you should review the list of frequently encountered

situations on page 13. It could save you the cost and

inconvenience of a service call.

Even though the product is under warranty, if the problem

is not caused by defective product workmanship or

materials, you will be charged for a service call. Refer to

page 16 to determine what is and is not covered under

your warranty. If you're still not sure, contact the ASKO

Advisory Center before you call a service technician.

BEFORE

BEFORE Y Y Y Y Y OU CALL

BEFORE

OU CALL

BEFORE

OU CALL

Before calling for service or contacting ASKO regarding

a warranty issue, make a note of the model name, type

number and serial number. The model is on the front of

the dishwasher. The type plate with the type name and

serial number is located on the inside edge of the door.

(See illustration at right.)

ASKO Advisory Center Phone Number:

972-238-0794 or 800-898-1879

♦ Do not overload the machine. Water should circulate

freely to ensure adequate rinsing and draining.

♦ Fill the rinse aid dispenser (unless you have soft

water in your area; in which case you may not need

a rinse aid.) (See page 7.)

♦ Use a lower water temperature setting.

♦ Do not use the Normal drying option.

♦ Do not pre-rinse the dishes; just scrape off large

food particles and bones.

REMO

VING HARD

REMO

REMOVING HARD

REMO

VING HARD WA

VING HARD

SPOTS FROM DISHES

To remove hard water spots, try the following:

1. Run dishes through a normal wash program.

2. Remove all metal dishware, such as cutlery, pans,

etc., from the dishwasher.

3. Do not add detergent.

4. Pour two cups of vinegar into a bowl and set the

bowl face up on the bottom rack of the dishwasher.

5. Run the dishes through a Normal wash program.

If this doesn't work, try the same process with 1/4 cup of

citric acid crystals (available at most drug stores) instead

of vinegar.

Type plate

(see below)

Type Name

Type: DW20.x

TER

WATER

TER

1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8

12-digit

1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8

Serial

000000000000

Number

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