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VIII. Limited Warranty Support
A. Warranty Parts For Repair
The Authorized Parts Repair Facilities (APRF) are authorized through Canon USA
to repair circuit boards for various Canon products. The APRF program is
designed to help your dealership reduce service costs by having circuit boards
repaired instead of purchasing brand new parts. Each circuit board is live tested
and updated to the latest version prior to returning it to your dealership.
Parts specified on the Canon USA Repairable Parts List must be shipped prepaid
directly to one of the following Authorized Parts Repair Facilities.
Hytec Dealer Services, Inc.
3600 Vineland Road (Suite 121)
Orlando, FL 32811
Telephone: 1-407-297-1001
Customer Service:1-800-883-1001
Technical Support: 1-888-883-2001
Fax: 1-407-297-4310
The Repairable Parts List index is located on the Canon USA e-Support website
at
http://www.support.cusa.canon.com
Facilities subsection. Select from the Repairable Parts List as shown below for the
most current list.
Figure 7 (e-Support: Authorized Parts Repair Facilities)
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Rev. 1
imageFORMULA DR-G1130/DR-G1100 Series Service Guide
Nation-Wide Repair Service, Inc.
16151 Foster Street
Overland Park, KS 66085
Customer Service: 1-866-655-8676
Technical Support: 1-800-798-1814
Fax: 1-913-631-8372
in the Warranty Support Tab/Part Repair
April 2013
Page 21