ATTO Technology ATTO Celerity FC-42XS 문제 해결 매뉴얼 - 페이지 8

{카테고리_이름} ATTO Technology ATTO Celerity FC-42XS에 대한 문제 해결 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. ATTO Technology ATTO Celerity FC-42XS 9 페이지. Fibre channel host adapter for windows
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ATTO Technology ATTO Celerity FC-42XS 문제 해결 매뉴얼
Click "Start" and "Run".
Type "regedit" to start the registry editor.
Follow the tree structure to :
\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\celerityfc\P
arameters\ATTO
Highlight "EventLogMask", right-click and select "delete".
NOTE: be careful to only select this key as deleting other keys could harm your
computer.
C.) Escalating issues to Tech Support.
When an error is encountered, please insure you have an answer to each of the following
questions when reporting it as an issue:
QUESTION
1. Computer Model:
2. Operating System:
3. OS Patch Level:
4. PCI slot # and type:
5. ATTO driver version:
6. ATTO firmware revision:
7. List all of the devices attached to the ATTO HBA. Include the manufacturer and
model number for each device:
8. Did it ever work? Is this a new error that just started happening, or is this an
error that has been around since the first use.
9. Does it happen when you try it with a second host adapter (if possible)? For
example, swap out one host adapter for another and see if error still occurs.
10. Is the latest firmware and driver being used?
11. Is the device in default mode? Are there settings that have been adjusted that
may be causing the problem? Do settings need to be adjusted to allow the device to
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Atto Technology, Inc.
ANSWERED
April 9,2007