ADDER AdderLink X-Series 매뉴얼 - 페이지 15

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ADDER AdderLink X-Series에 대해서도 마찬가지입니다: 매뉴얼 (15 페이지)

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Further information

Troubleshooting

If you experience problems when installing or using the X-Series USB extender

modules, please check through this section for a possible solution. If your

problem is not listed here and you cannot resolve the issue, then please refer to

the 'Getting assistance' section.

Video image at the REMOTE module is distorted or shadows appear to

the right of displayed objects.

Video compensation is required to adjust for the length of the link cable being

used. If video problems persist:

• Please refer to the

Video signal boost

• If the overall video image is 'fuzzy' and/or has coloured shadows you may

need to use the optional X-Series Skew Compensator (part number: X-SC).

This standalone passive module allows you to finely tune the red, green and

blue video signal timings (each of which is fed along separate twisted pairs)

to overcome most colour separation problems.

No video image is received at the REMOTE module.

• Check that the power/activity indicators are lit on the LOCAL and REMOTE

modules - if they are not, then there is a power problem.

• If the REMOTE module is severely over compensated, the monitor may not

be able to display a picture. Try using a small flat-bladed screwdriver to turn

the recessed dial anti-clockwise to reduce the video compensation. See the

Video signal boost

section for details.

• Check that the USB + VIDEO link cable (Category 5 or higher) is wired

correctly. See the

Connections

• If possible, try using an alternative USB + VIDEO link cable between the

modules.

• Temporarily disconnect the video link to the LOCAL module, connect a

monitor directly to the computer video port and check for a correct video

image output.

Sound from the microphone cannot be heard or is very quiet

• Try changing the setting of REMOTE module switch 1 to ON.

section.

section for details.

USB devices work intermittently or not at all

• Check that the link cables do not exceed 100 metres in length (including

patch boxes). Longer cable runs will induce errors that disturb USB

operation.

• If possible, try a different link cable to see whether operation returns to

normal.

• Minimise close contact of the link cables with other cables or devices

carrying high voltages. Such sources can induce interference into the link

cable.

Power is applied via the power supply but REMOTE module operation

has stopped.

• Each module has an internal automatic cut-out fuse to protect against

power surges. To reset, remove power from the module for one second and

then reconnect. To reset an unpowered LOCAL module, remove and then

replace the USB connection. See the

Getting assistance

If you are still experiencing problems after checking the list of solutions in the

Troubleshooting section then we provide a number of other solutions:

• Adder Technology website –

Check the Support section of our website for the latest solutions.

• Email

[email protected]

• Fax

in the UK:

01954 780081

in the US:

+1 888 275 1117

• Phone

in the UK:

01954 780044

in the US:

+1 888 275 3337

Power surge fuses

section for details.