ANZ POS Mobile 2 빠른 참조 매뉴얼 - 페이지 4

{카테고리_이름} ANZ POS Mobile 2에 대한 빠른 참조 매뉴얼을 온라인으로 검색하거나 PDF를 다운로드하세요. ANZ POS Mobile 2 4 페이지.
ANZ POS Mobile 2에 대해서도 마찬가지입니다: 빠른 참조 매뉴얼 (8 페이지)

ANZ contactless terminals

Your ANZ POS Mobile

technology. This allows for faster processing of payments as customers

simply 'tap' their contactless enabled credit or debit card against your

EFTPOS terminal. A contactless card looks like any other credit or debit

card and features an embedded chip and a radio frequency antenna to

enable this method of processing.

Contactless troubleshooting guide

The EFTPOS terminal is not responding when a customer taps their contactless card.

Ensure that there is one or more lights illuminated at the top of the ANZ contactless terminal screen. Check

that the card presented is a Visa, MasterCard or American Express contactless card. If the terminal is still not

responding, you can choose to process the Transaction normally by swiping or inserting the

customer's card through the terminal. If the problem persists, please contact ANZ Merchant Services

on 1800 039 025.

One or more lights on the ANZ contactless terminal does not light up when processing a contactless

card transaction.

Please ensure that all connections and cables are plugged in correctly. Reboot the terminal by pressing

<Func> button, followed by <8>, <6>, <ENTER>, <ENTER>. From the idle screen press the <Func> button,

followed by <8>, <7>, <ENTER>, <ENTER> to initialise the terminal. If the terminal is still not displaying any

lights, please contact ANZ Merchant Services on 1800 039 025.

The contactless card presented reverted to swipe or insert option.

Please follow the terminal instructions as not all contactless cards are processed in the same way. If you

have further questions regarding this matter please contact ANZ Merchant Services on 1800 039 025.

Some contactless card transactions require a PIN or signature whilst others don't.

This is normal card behaviour due to varying contactless limits on cards and the ANZ terminal. Always

follow terminal instructions when processing contactless transactions.

Why are some cards not accepted by the ANZ contactless reader?

Not all cards are contactless enabled. Please ensure that the card presented is contactless enabled by

checking that it is branded with either Visa payWave, MasterCard paypass™ or Amex ExpressPay.

Why isn't contactless enabled for functions that the normal ANZ terminal can process?

The ANZ contactless reader cannot process pre-authorisation, tipping and Customer Preferred Currency

Transactions. ANZ contactless processing is designed for the quick and convenient purchase of smaller

ticket items as such does not support functionalities that require longer processing times.

2 is equipped with in-built contactless processing